1.

Record Nr.

UNINA9910679793003321

Autore

Harvey Bob <1944 Feb. 21->

Titolo

Tork & Grunt's guide to effective negotiations : mammoth strategies / / Bob Harvey

Pubbl/distr/stampa

London, : Marshall Cavendish Business, 2008

ISBN

981-4312-37-1

0-462-09390-5

Descrizione fisica

1 online resource (209 p.)

Disciplina

658.4052

Soggetti

Negotiation in business

Business communication

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Cover -- Contents -- Introduction -- Part One - Background to negotiation -- 1. Fundamentals of negotiation -- 2. Who is this person? -- 3. What's this all about? -- Part Two - Preparation for negotiation -- 4. Knowing what you want -- 5. Establishing what the other side wants -- 6. Information and opportunities -- 7. Establishing a measurable way of judging the outcome -- 8. Knowing and believing your Walk-Away Option -- Part Three - Doing the deal -- 9. Playing games and handling gamesmanship -- 10. Handling personalities and working as a team -- 11. Strategies, tactics and handling foul play -- PART FOUR Summarizing the process -- 12. Tork and Grunt pass it on -- Acknowledgements -- About the author.