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1. |
Record Nr. |
UNINA9910679632803321 |
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Titolo |
Asian Development Outlook 2013 : governance and public service delivery |
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Pubbl/distr/stampa |
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Mandaluyong City, Metro Manila, Philippines : , : Asian Development Bank, , 2013 |
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©2013 |
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ISBN |
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Descrizione fisica |
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1 online resource (201 p.) |
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Disciplina |
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Soggetti |
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Public administration - Asia |
Economics - Asia |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references. |
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Nota di contenuto |
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""Cover""; ""Contents""; ""Foreword""; ""Acknowledgments""; ""Definitions""; ""Abbreviations""; ""ADO 2013 Update Highlights""; ""Part 1 Time for vigilance and reform""; ""Developing Asia's growth slower than expected""; ""Regional impact of moderating PRC growth""; ""Volatile capital flows and financial market vulnerabilities""; ""The twin challenges of financial stability and sustainable growth""; ""Annex: Signs of firming recovery""; ""Part 2 Governance and public service delivery""; ""Asia's governance gap""; ""How governance and development connect"" |
""Public services as the frontline of governance""""Ways to improve public service delivery""; ""Moving forward on governance reform""; ""Annex: Selected studies on governance and developmental outcomes""; ""Part 3 Economic trends and prospects in developing Asia""; ""Subregional summaries""; ""Bangladesh""; ""People's Republic of China""; ""India""; ""Indonesia""; ""Malaysia""; ""Pakistan""; ""Philippines""; ""Thailand""; ""Viet Nam""; ""Statistical appendix""; ""Statistical notes and tables"" |
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2. |
Record Nr. |
UNINA9910810577203321 |
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Autore |
Baron Steve (J. Steve) |
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Titolo |
Service and service systems : provider challenges and directions in unsettled times / / Steve Baron, Philippa Hunter-Jones and Gary Warnaby |
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Pubbl/distr/stampa |
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New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2014 |
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ISBN |
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Edizione |
[First edition.] |
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Descrizione fisica |
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1 online resource (164 p.) |
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Collana |
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Service systems and innovations in business and society collection, , 2326-2699 |
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Disciplina |
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Soggetti |
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Crisis management |
Emergency management |
Disaster relief |
Human services |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Part of: 2014 digital library. |
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Nota di bibliografia |
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Includes bibliographical references (pages 143-148) and index. |
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Nota di contenuto |
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1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index. |
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Sommario/riassunto |
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Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant |
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proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students. |
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