1.

Record Nr.

UNINA9910677333803321

Titolo

The Cornell School of Hotel Administration on hospitality : cutting edge thinking and practice / / edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma

Pubbl/distr/stampa

Hoboken, N.J., : Wiley, 2011

ISBN

1-118-01626-2

1-119-20090-3

1-283-07244-0

9786613072443

1-118-01620-3

Descrizione fisica

1 online resource (514 p.)

Altri autori (Persone)

SturmanMichael C (Michael Craig)

CorgelJack B. <1948->

VermaRohit

Disciplina

647.94071

Soggetti

Hospitality industry - Study and teaching - New York (State) - Ithaca

Hotel management - Study and teaching - New York (State)

Hospitality - Study and teaching - New York (State)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Four paths to success in the hospitality industry / Jack Corgel, Michael C. Sturman & Rohit Verma -- The essence of hospitality and service / Guiseppe Pezzotti -- Success in your hospitality career -- Preparing for a successful career in the hospitality industry / Kate Walsh, Bill Carroll, & Michael C. Sturman -- The listening fast track / Judi Brownell -- Developing and managing a multinational career / Jan Katz.

Sommario/riassunto

This cutting edge and comprehensive book-with contributions from the star faculty of Cornell University's School of Hotel Administration-offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to:  Develop and manage a multinational career and become a



leader in the hospitality industry Maximize profits from franchise agreements