1.

Record Nr.

UNINA9910639881103321

Autore

Schüler-Lubienetzki Heidrun

Titolo

Difficult people at work : action strategies for dealing with challenging personalities / / Heidrun Schüler-Lubienetzki and Ulf Lubienetzki

Pubbl/distr/stampa

Berlin, Germany : , : Springer, , [2023]

©2023

ISBN

3-662-65339-7

Descrizione fisica

1 online resource (150 pages)

Disciplina

780

Soggetti

Management

Gestió de conflictes

Ètica en odontologia

Personal

Psicologia

Llibres electrònics

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Intro -- Preface -- Contents -- About the Authors -- 1: Toxiker?! What You Need to Know in a Nutshell -- 2: Slow Poison: Work Is Turning into a Living Hell -- 2.1  Is This Still My Company? -- 2.2  Icy Times at Work: Conflicts Are Suddenly on the Daily Agenda -- 2.3  "Work Makes Me Sick!": Psychosocial Stress in the Workplace -- 2.4  Are We Cooperating, Operating Side by Side or Working Against Each Other? -- 2.4.1  The Toxiker and the Company as a Whole -- 2.4.2  The Toxiker as an Exectuive -- 2.4.3  The Toxiker and Their Supervisor -- 2.4.4  The Toxiker and Their Colleagues -- 2.4.5  The Toxiker and Further Company Staff -- 2.4.6  The Toxiker and External Relations -- 3: Toxikers: What Drives Them? How and at What Cost Do They Reach Their Goal? -- 3.1  The Dark Side: The Toxiker's Personality in the Spotlight -- 3.1.1  The Machiavellian Personality: I Will Succeed-No Matter What! -- 3.1.2  The Narcissistic Personality: I Will Be the Center of Attention-No Matter What! -- 3.1.3  The Psychopathic Personality: I Will Reign-No Matter What! -- 3.2  So There's a Method to the Madness: A Selection of Toxic Types -- 3.3  The Toxic Process



or: How Toxikers Manipulate Their Environment -- 3.3.1  How Does One Gain Personal Power? -- 3.3.2  Act One-Analysis-or: The Search for the Weak Link -- 3.3.3  Act Two: The Power of Manipulation -- 3.3.4  Act Three: On the Prowl -- 3.3.5  Act Four: Submit or Be Destroyed -- 3.4  What Costs Do Toxikers Cause? Apparent and Hidden Costs -- 3.4.1  Toxic Conflicts Are Destructive and Expensive -- Dealing with the Toxiker and Toxic Conflicts -- Continuous Stress of the Individual and Consequences -- Consequences of Toxic Destruction of the Individual and the Team -- Companies' Ineffective Reactions Cost Money and Prove Futile -- 3.4.2  Toxikers Exploit and Damage Companies.

4: Detoxify Your Workplace: Promising Action Strategies -- 4.1  Finally Enjoying Work Again: What Needs to Be Different? -- 4.2  First Aid and Perseverance: Which Strategies Make Sense? -- Resilience -- 4.2.1  Love It: Come to Terms With the Situation -- 4.2.2  Change It: Tackling and Altering the Situation -- Prevention and Follow-Through: Guidelines for Executives -- Prevention and Support: Guidelines for Colleagues and Subordinates -- 4.2.3  Leave it: It's Just Not Worth the Effort (Any Longer) -- 4.3  When the Going Gets Tough: Argumentation Aids for Parting Ways with Toxikers -- 4.4  Prevention: How Can We Protect Ourselves From Toxikers in the Future? -- 5: Toxic Constellations and What We Can Learn From Toxikers -- 5.1  Success by Toxicity: At Least for a While -- 5.1.1  The Caesars -- 5.1.2  Gordon Gekko -- 5.1.3  Richard S. Fuld -- 5.1.4  James Bond -- 5.2  Places Only Toxikers Can Survive in -- 5.2.1  Politics -- 5.2.2  The Arts, Culture, Fashion -- 5.2.3  Media -- 5.2.4  Finance -- 5.2.5  Advertising -- 5.3  Toxic Dream Teams -- 5.3.1  The Fashion Designer and Their Entourage -- The Sun King and Their Devoted Entourage -- 5.3.2  The Top-Level Politician and Their "Stirrup Holders" -- 5.4  What I Can Learn From Toxikers -- 6: Toxikers at Work -- 6.1  Toxikers Don't Always Win -- 6.1.1  Personality and Luck Lead to Success -- 6.2  An Atypical Case: The Toxiker in the Startup -- 6.2.1  Being in the Focus of the Toxiker -- 6.3  Toxic Double Pack -- 6.3.1  Self-Conscious Distance -- 6.4  Exercising Power -- 6.4.1  When Suddenly Everything Changes -- 6.5  The Right Man For the Job: A Toxic Puppet -- 6.5.1  Toxiker in a Toxic Company: Get Out of There! -- Bibliography -- Index.