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Record Nr. |
UNINA9910632490203321 |
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Autore |
Belal H. M. |
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Titolo |
Knowledge in servitization management : a comparative view / / H. M. Belal, [and three others] |
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Pubbl/distr/stampa |
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Cham, Switzerland : , : Palgrave Macmillan, , [2023] |
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©2023 |
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ISBN |
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Descrizione fisica |
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1 online resource (121 pages) |
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Disciplina |
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Soggetti |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Intro -- Preface -- Acknowledgments -- Contents -- List of Figures -- List of Tables -- Part I Theoretical Aspect of Knowledge and Servitization -- 1 Knowledge View -- 1.1 Knowledge Concept -- 1.2 Knowledge Management and Knowledge Creation -- 1.2.1 Knowledge Management -- 1.2.2 Knowledge Creation -- 1.3 Knowledge Management and Knowledge Creation in Process Application -- 1.4 Knowledge Management and Knowledge Creation Practice in Service Sector -- References -- 2 Servitization View -- 2.1 Service Concept -- 2.2 Service-Dominant Logic (S-D Logic) -- 2.3 Product Service System (PSS) -- 2.4 Servitization -- References -- 3 Knowledge-Oriented Servitization Management Model -- 3.1 Corporate Collaboration for Accessing New Knowledge -- 3.1.1 Corporate Collaboration Concept in Business -- 3.1.2 Process of Collaboration at Corporate Level -- 3.1.3 Practice of Corporate Collaboration in Manufacturing Industry -- 3.1.4 Corporate Collaboration Is Key for Resource Integration -- 3.2 Knowledge Space Management -- 3.3 A Service Value System -- 3.4 A Knowledge-Oriented Servitization Management Model -- 3.5 Summary -- References -- Part II Asian Cases in Servitization -- 4 Developed Economies (Japan) Cases -- 4.1 Japanese Monitor Maker: Company 'A' -- 4.1.1 Overview of Company 'A' -- 4.1.2 Process and Procedure of Investigation in Company 'A' -- 4.1.2.1 Service Innovation Chart -- 4.1.2.2 Business Model Thinking -- 4.1.2.3 Data Collection Procedure -- 4.1.3 Valuation of Data -- 4.2 |
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