1.

Record Nr.

UNINA9910624308903321

Titolo

When things go wrong in urology : reflections to improve practice / / edited by Faiz Motiwala, Hanif Motiwala, Sanchia S. Goonewardene

Pubbl/distr/stampa

Cham, Switzerland : , : Springer, , [2022]

©2022

ISBN

3-031-13658-6

Descrizione fisica

1 online resource (143 pages)

Disciplina

359

Soggetti

Urology

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Intro -- Preface -- Acknowledgements -- Contents -- About the Editors -- Abbreviations -- 1: Introduction to Medical Law -- 1.1  A Practical Approach to Medicolegal Law -- 1.2  Legal Terms and Meanings -- 1.2.1  Medical Laws -- 1.2.2  The Common Law -- 1.2.3  Quasi-Law -- References -- 2: Clinical Negligence and Malpractice -- 2.1  Litigation in Urology -- 2.2  Professionalism -- 2.3  Patient Rights -- References -- 3: Medicolegal Pitfalls -- 3.1  An Approach to the Ethical Problem -- 3.2  The Patient Pathway -- 3.2.1  History Taking and Examination -- 3.2.2  Chaperones -- 3.2.3  Diagnostics -- 3.2.4  The Multi-disciplinary Meeting -- 3.2.5  The Operation -- 3.2.6  The Post-operative Period -- References -- 4: Communication in Healthcare -- 4.1  Discussions with Patients -- 4.2  The Angry Patient -- 4.3  Managing Patient Expectations -- 4.3.1  Information -- 4.3.2  Time Pressures -- 4.3.3  Patient Anxiety or Depression -- 4.4  Communicating with Staff -- References -- 5: When Communication Goes Wrong in Medicine -- 5.1  Between the Doctor and Patient -- 5.2  Between Healthcare Professionals -- 5.3  Between Healthcare Professionals and Family Members -- 5.4  Communication Teaching -- 5.5  Future of Communication -- References -- 6: Communication Between Different Levels Within a Team -- 6.1  Tools Available for Communication -- 6.2  Prevention of Medical Errors -- 6.3  Know When You Are Out of Your Depth -- 6.4  Always Maintain Patient Safety -- 6.5  Reactions to Negative External Factors -- 6.6  



Work Closely with Your Team -- 6.7  Always Be Accessible -- 6.8  Dealing with Conflict -- 6.9  Why We Need to Have Good Communication Between All Team Members -- 6.10  Managing Juniors in Difficulty -- 7: Communication Within a Theatre Team -- 7.1  Rationale for Effective Communication -- 7.2  Elective Theatres.

7.3  Confidential Enquiries into Perioperative Deaths (CEPOD) Theatre ('Emergencies') -- 7.4  Pre-operative Communication -- 7.5  Anti-coagulation -- 7.6  'Nil by Mouth' -- 7.7  Assessment -- 7.8  Recommendation -- 7.9  Peri and Intra-operative Communication -- 7.10  "STARTING" -- 7.11  "STOP" -- 7.12  "Closing" -- References -- 8: Digital Communications in Urology During the COVID-19 Pandemic -- 8.1  Introduction -- 8.2  Methods -- 8.3  Results -- 8.4  Discussion -- 9: Legal Records and Documentation -- 9.1  Operation Notes -- 9.2  Delayed Presentations and the Importance of Documentation -- References -- 10: Consent -- 10.1  Consent Post-Montgomery -- 10.2  Case 1: Informed Consent-Chronic Scrotal Pain Post-vasectomy -- 10.2.1  Chaperones and Documentation -- 10.3  Case 2: Failure of Vasectomy -- 10.3.1  Communication and Pre-operative Counselling -- 10.3.2  Bruising, Scrotal Swelling and Haematospermia -- 10.3.3  Early Recanalisation -- 10.3.4  Late/Delayed Failure Causing Pregnancy -- 10.3.5  Surgical Technique -- 10.4  Case 3: A Nephrectomy Performed Without Consent -- 10.4.1  Communication and Selection of Management -- 10.5  Case 4: Failure to Inform About Outcomes and Alternative Treatments for Treatment of Bladder Outflow Obstruction -- 10.5.1  Inadequate Investigation, Discussion of Treatment Options and Consent -- 10.6  A Word on Circumcision and 'Minor Operations' -- 10.7  Summary -- References -- 11: Administrative Problems -- 11.1  The Referral -- 11.2  The Clinic Appointment -- 11.3  Requests and Investigation Results -- 11.4  Discharge Plan -- References -- 12: Prescribing -- References -- 13: Diagnostics -- 13.1  Case 1: An Unnecessary Operation -- 13.1.1  Appropriate Investigation and Follow Up of Results -- 13.2  Case 2: Missed Prostate Cancer -- 13.2.1  Appropriate Follow Up of Patients and Handover Between Clinicians.

13.3  Case 3: A Missed Testicular Torsion -- 13.3.1  Diagnostic Evaluation with Ultrasound -- 13.3.2  Clinical Suspicion and Surgical Experience -- References -- 14: Operating Theatre Issues -- 14.1  Intra-operative Equipment -- 14.2  Intra-operative Communication -- 14.3  Perioperative Complications -- 14.4  Theatre Organisation -- 14.5  Surgical Emergencies -- References -- 15: Human Factors in Healthcare -- References -- 16: Managing Difficult Seniors -- 16.1  Managing Direct Conflict -- 16.2  Being a Female in Medicine -- 16.3  Fixed and Growth Mindsets in Medicine -- 16.4  What to Do when Training Fails -- 17: Leadership in Medicine -- 17.1  Development of Leadership Under Pressure -- 17.2  Leadership Styles in Medicine -- 17.3  Coaching and Mentoring as Part of Leadership -- 17.4  A Supportive Leader Can also Be a Supportive Team Player -- 17.5  Good Leadership Is Built on Trust -- 18: Managing a Complaint -- 18.1  The Complaints Procedure in the NHS -- 18.2  Responding to the Complaint -- References -- 19: The Anatomy of Failure and How to Avoid It -- 19.1  An Introduction to Failure -- 19.2  Creating the Case for Change -- 19.2.1  Do I Have Clear Goals? -- 19.2.2  Am I Sufficiently Focused? -- 19.2.3  Do I Have a Clear Action Plan? -- 19.3  Have I Overcome My Mental Barriers? -- 19.4  Plotting a Course for Success -- 19.5  What Is Coaching and Mentoring? -- 19.6  Coaching -- 19.7  European Mentoring and Coaching Council (EMCC) Definition of Coaching -- 19.8  Mentoring -- 19.9  European Mentoring and Coaching Council (EMCC) Definition of Mentoring -- 19.10  Roles and Responsibilities within



the Coaching and Mentoring Process -- 19.11  The Benefits of Having a Coach in Your Life -- References -- 20: Raising a Concern in Training -- 20.1  General Medical Council Duties of a Doctor -- 20.2  Raising a Concern in Training -- 20.3  Reporting.

21: The GMC Investigation -- 21.1  The Provisional Enquiry -- 21.2  The Investigation -- References -- 22: Approach to GMC Investigations, How to Handle Them and What to Do -- 22.1  Initial Consideration and Referral Allegation -- 22.2  Before the Hearing -- 22.3  The Hearing -- 22.4  Dishonesty-Forging Patient Notes -- 22.5  Misconduct -- Falling Short of Standards -- 22.6  Sexual Relations with Patients -- 22.7  Sanctions -- 22.8  Race and the GMC -- 22.9  Mr. Omer Karim's Case -- 22.10  Implications of the Case -- 22.11  DEI/Diversity, Equity and Inclusion and the GMC -- References -- 23: Burn Out in Medicine -- 23.1  Definition of Burn Out -- 23.2  Contributing Factors to Burn Out -- 23.3  Recognition of Burnout -- 23.4  Mindfulness -- References -- 24: NHS Whistleblowing -- 24.1  Is it Safe to Raise Concern and Be Whistle Blower? -- 24.2  Current UK Law to Protect Public Interest -- 24.3  Doctors in Training and their Whistleblowing Protection -- 24.4  GMC and Whistleblowing -- 24.5  Duty of Candour and Harm -- 24.6  My Summary and Conclusion -- References -- Index.