1.

Record Nr.

UNINA9910527729103321

Autore

Levenson Alec Robert <1966->

Titolo

Employee surveys that work : improving design, use, and organizational impact  / / Alec Levenson

Pubbl/distr/stampa

San Francisco, California : , : Berrett-Koehler Publishers, , 2014

©2014

ISBN

1-62656-121-4

1-62656-120-6

Edizione

[First edition.]

Descrizione fisica

1 online resource (158 p.)

Classificazione

BUS030000BUS103000BUS041000

Disciplina

658.3/140723

Soggetti

Employee attitude surveys

Surveys - Methodology

Organizational change

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Contents; Introduction: A Roadmap to Effective Employee Surveys; Part one: Survey Goals, Objectives, and Methods; Chapter one: Goals: Define a Clear Survey Purpose; Chapter two: Objectives: The Pros and Cons of Focusing on Employee Engagement; Chapter three: Methods: Match the Measurement to the Processes, Roles, and Teams; Part two: Design and Delivery; Chapter four: Good Survey Practices: Don't Reinvent the Wheel; Chapter five: Anonymity vs. Insights: Confidentiality and Organizational Data Matching; Part three: Survey Analysis, Interpretation, and Action Taking

Chapter six: KISS: The Power and Pitfalls of SimplicityChapter seven: The Big Picture: What, How, Why, and Who of Statistical Modeling; Chapter eight: Reaching Conclusions: Benchmarking and Statistical versus Meaningful Differences; Chapter nine: Moving Forward: Reporting and Taking Action; Resources; References; Index; A; B; C; D; E; F; G; I; J; L; M; O; P; Q; R; S; T; V; Acknowledgments; About the author

Sommario/riassunto

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson



offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling