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Record Nr. |
UNINA9910484269903321 |
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Titolo |
Business innovation with new ICT in the Asia-Pacific : case studies / / editors, Michitaka Kosaka [et al.] |
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Pubbl/distr/stampa |
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Singapore : , : Springer, , [2021] |
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©2021 |
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ISBN |
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Descrizione fisica |
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1 online resource (xvii, 410 page (203 illustrations, 170 illustrations in colour) |
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Disciplina |
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Soggetti |
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Business enterprises - Technological innovations - Pacific Area |
Business enterprises - Technological innovations - Asia |
Business - Data processing |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Chapter 1. Overview: Perspectives and structure / Michitaka Kosaka, Jie Wu, Ke Xing and Shiyong Zhang -- Part 1: Concept and Framework for cases analysis from service science viewpoint -- Chapter 2. General trend of service innovation using ICT and its impact on business innovation / Michitaka Kosaka, Jie Wu, Ke Zing and Shiyong Zhang -- Chapter 3. Innovation drivers of ICT toward service evolution: a study of generation in Japan / Shigeru Hosono -- Part 2: Cases studies from ICT providers perspectives -- Chapter 4. Social Innovation Business through value co-creation with customers powered by Lumada: a case study of Hitachi Ltd. / Masaharu Akatsu -- Chapter 5. Orchestrating a brighter world: a case study fo NEC /Miwako Sato and HIdeki Sato -- Chapter 6. Co-creating future of artificial intelligence of things (AIoT) through ecosystem partnership: a case study of Advantack Co. Ltd / Shih-Chieh Jack Hsu, Hui-Mei Hsu and San-Yih Hwang -- Chapter 7. Realizing digital transformation in retail businesses with a digital technology platform and solutions: a case study of NEXTTAO / Hua Wang -- Part III Case studies on changes of traditional businesses and services (manufacturing, agriculture, transportation and education) -- Chapter 8. Readiness for digital innovation and industry 4.0 trasformation: studies on manufacturing industries in the city of |
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Salisbury / Ke Xing, David H. Cropley, Michelle Leanne Oppert and Chanvi Singh -- Chapter 9. Agrultural business innovation with new ICT: case studies of Fujitsu, spread adn MimosaTEK / Minh Chau Doan and Michitaka Kosaka |
Chapter 10. Aiming to realize a smart society and seamless mobility with ICT: JR-EAST's challenge for business innovation / Masahiko Suzuki -- Chapter 11. Effect of new ICTs on vocational education in China: a case study of Wuxi vocational institute of commerce / Jinfang Cai and Xian Qian -- Part IV: Case studies on new businesses with mobile devices and internet -- Chapter 12. Mobile payment innovations in China: China UnionPay's practice and experience / Quan Sun, Yongkai Zhou and Tao Tang -- Chapter 13. Value co-creation between stakeholders in Malaysia's automotive aftermarket e-commerce industry: a case study of Sparke autoparts / Norani Nordin, Mohd Faizal Ahmad Zaidi, Noorulsadiqin Azbiya Yaacob, Michitaka Kosaka, Michael Tio and Shaun Li Yeoh -- Chapter 14. e-Service innovation through Malaysian consumer perspectives: case studies of e-hailing and e-hypermarket / Nur Fazidah Elias, Ruzzakiah Jenal, Hazura Mohamed, Siti Aishah Hanawi, Hazilah Mohd Amin, Roham Yeganegi and NurAthirah Nabila Binti Mohd Idors -- Part V. Case studies on new application fields with new ICT's -- Chapter 15. Networked coordination to facilitate secondhand electronics recycling and exchange: a case study on Aihiushou / Xuefeng Chen and Zixiao Ji -- Chapter 16. Local social innovation by blockchain technology: a trail in a provincial city in Japan / Kunio Shirahada, Hiroki Oyama and Tatsuya Ohsaki -- Chapter 17. An information sharing system for multiprofessional collaboration in the community based integrated HealthCare system: a case study of Nomi city in Japan / Hideaki Kanai -- Chapter 18. Summary / Michitaka Kosaka, Jie Wu, Ke Xing and Shiyoug Zhang. |
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Sommario/riassunto |
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This book clarifies the direction of business innovation using new ICT such as the Internet of things (IoT), artificial intelligence (AI), smartphones, and cloud computing through a series of case studies on successful trials and advanced businesses in the Asia-Pacific where many industry sectors have been growing successfully in the 21st century. ICT has been playing an important role in value creation for customers and in profit generation for providers, contributing to various service innovation and business innovation. Now, digitalization using IoT and AI provides solutions to address various issues in the human society, which is transforming services and businesses in the 21st century. “What is the direction of the business innovation using new ICT?” is a highly concerned question for business researchers and practitioners. Aiming to answer the question, this book conducts a number of cases studies in the Asia-Pacific region, including the Mainland China, Taiwan, Japan, Malaysia, Vietnam, as well as Australia. Among the studies, there are 4 cases from ICT providers, 4 cases from traditional and services, and 6 cases from new ICT applications and businesses. Each case analyzes social needs and human desires, new value created, roles of new technologies, processes and difficulties in developing new businesses, the relationship among customers, providers, and stakeholders, value chain co-creation and optimization, factors of success, and business models. Finally, the direction of business innovation with new ICT in the Asia-Pacific is suggested by summarizing the findings from the case studies through the lens of the theoretical analysis in service science. |
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