1.

Record Nr.

UNINA9910483219403321

Titolo

Electronic Government : 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005, Proceedings / / edited by Maria A. Wimmer, Roland Traunmüller, Ake Grönlund, Kim V. Andersen

Pubbl/distr/stampa

Berlin, Heidelberg : , : Springer Berlin Heidelberg : , : Imprint : Springer, , 2005

Edizione

[1st ed. 2005.]

Descrizione fisica

1 online resource (XIII, 317 p.)

Collana

Information Systems and Applications, incl. Internet/Web, and HCI, , 2946-1642 ; ; 3591

Altri autori (Persone)

WimmerMaria A

Disciplina

352.3802854678

Soggetti

Computers and civilization

Electronic data processing - Management

Computers - Law and legislation

Information technology - Law and legislation

Computer networks

User interfaces (Computer systems)

Human-computer interaction

Information technology - Management

Computers and Society

IT Operations

Legal Aspects of Computing

Computer Communication Networks

User Interfaces and Human Computer Interaction

Computer Application in Administrative Data Processing

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Challenges -- Organizational Transformation Through E-Government: Myth or Reality? -- The Governance of Back Office Integration in E-Government: Some Dutch Experiences -- E-Government Systems in Developing Countries: Stakeholders and Conflict -- Performance -- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government -- Accountability of Electronic Cross-Agency



Service-Delivery Processes -- Citizen Relationship Management and E-Government -- DSS in a Local Government Context – How to Support Decisions Nobody Wants to Make? -- Monitoring and Updating Regulations and Policies for Government Services -- Service Take-Up and Impacts of E-Government in Austria -- Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects – Results from a Workshop in the UK -- Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government -- Strategy -- eGovernment and Structural Reform on Bornholm: A Case Study -- When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model -- E-Government Practice: What One Country Could Learn from Other -- Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach -- Policy and Practice in Standards Selection for E-Government Interoperability Frameworks -- SIGES-PERE: A Collaborative GIS for Radiological Disaster Management -- Feasibility Study for a Legal Knowledge System in the County of Herford -- A Quality Inspection Method to Evaluate E-Government Sites -- Knowledge -- Organisational Changes, Skills and the Role of Leadership Required by eGovernment -- PA’s Boundaries and the Organizational Knowledge Processes -- Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: AGeneric Process Model -- A Proposal for a Semantic-Driven eGovernment Service Architecture -- Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based Systems -- Guided Interactive Information Access for E-Citizens -- Technology -- The Opportunities and Barriers of User Profiling in the Public Sector -- Personalized Access to Multi-version Norm Texts in an eGovernment Scenario -- An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging Backbone -- A Distributed Network Architecture for Robust Internet Voting Systems -- Electronic Voting: An All-Purpose Platform.