1.

Record Nr.

UNINA9910480381303321

Autore

Ramsey Robert D.

Titolo

How to say the right thing every time : communicating well with students, staff, parents, and the public / / Robert D. Ramsey

Pubbl/distr/stampa

Thousand Oaks, California : , : Corwin Press, a SAGE Company, , 2009

©2009

ISBN

1-4522-0961-8

Edizione

[Second edition.]

Descrizione fisica

1 online resource (273 p.)

Disciplina

371.2011

Soggetti

Communication in education

Oral communication

Interaction analysis in education

School administrators

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Contents; Preface; Acknowledgments; About the Author; Chapter 1 - The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them; Chapter 2 - How to Say the Right Thing to Students; Chapter 3 - How to Say the Right Thing to Parents; Chapter 4 - How to Say the Right Thing to Peers and Colleagues; Chapter 5 - How to Say the Right Thing to the General Public and the Media; Chapter 6 - How to Say the Right Thing in Special Situations; Chapter 7 - How to Say the Right Thing in Writing; Chapter 8 - How to Say the Right Thing With Gestures and Body Language

Chapter 9 - How to Target Communication to All StakeholdersA Final Word; Resource A: 101 Ways to Be a Better Communicator Starting Tomorrow Morning; Resource B: What Others Say About Communication: Quips, Quotes, and Anecdotes; Resource C: References; Index

Sommario/riassunto

Communicate effectively with all stakeholders through these invaluable tips, including how-to's for dealing with disasters and approaching sensitive topics such as sex, gangs, and substance abuse.