Working with challenging parents of students with special needs / / Jean Cheng Gorman ; acquisitions editor Robert D. Clouse ; copy editor Toni Williams ; cover designer Michael Dubowe

• Record Nr.: UNINA9910480364203321
• Autore: Gorman Jean Cheng
• Pubbl/distr/stampa: Thousand Oaks, California : , : Corwin Press, , 2004; ©2004
• ISBN: 1-4833-6274-4
• Descrizione fisica: 1 online resource (193 p.)
• Disciplina: 371.904
• Soggetti: Children with disabilities - Education - United States; Parent-teacher relationships - United States; Electronic books.
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: ""Cover""; ""Contents""; ""Preface""; ""Acknowledgments""; ""About the Author""; ""Chapter 1 - Generating Alliances, Not Lawsuits""; ""Gaining Cooperation""; ""Developing Alliances""; ""Being Empathic""; ""Communicating Well""; ""Communicating Poorly""; ""Staying out of Court""; ""Keeping Your Focus""; ""Reflecting on Your Teaching""; ""Summary""; ""Chapter 2 - Dealing with Anger""; ""Entering the Conflict Stage""; ""Understanding Anger""; ""Being Aware of Cultural Differences in Anger""; ""Dealing with the Openly Angry Parent""; ""Dealing with the Parent Who is Always Angry""; ""Dealing with the Narcissistic Parent""""Ensuring Your Safety""; ""Main Principles for Dealing with Anger""; ""Principle 1: Remain Calm""; ""Principle 2: Be Specific""; ""Principle 3: Agree""; ""Principle 4: Be Kind""; ""Other Strategies for Dealing with Anger""; ""What to Avoid""; ""Dealing with Anger . . . Yours""; ""Going Beyond Anger""; ""Reflecting on Your Teaching""; ""Summary""; ""Chapter 3 - Dealing with Denial""; ""Understanding Denial""; ""Discriminating between Denial and Defensiveness""; ""Dealing with Differences of Opinion""; ""Knowing When Denial is Harmful (and When it is Not)""""Main Principles for Dealing with Denial""; ""Principle 1: Wait""; ""Principle 2: Ask Why""; ""Principle 3: Encourage and Exhort""; ""Other Strategies for ; Dealing with Denial""; ""What to Avoid""; ""Going Beyond Denial""; ""Reflecting on Your Teaching""; ""Summary""; ""Chapter 4 - Dealing with Dissatisfaction""; ""Recognizing the Context of Dissatisfaction""; ""Understanding Dissatisfaction""; ""Responding When Parents Reject the Individual Education Plan (IEP)""; ""Coping with the Consequences of Dissatisfaction""; ""Handling Mediation and Due Process Hearings""""Main Principles for Dealing with Dissatisfaction""; ""Principle 1: Focus on the Problem, Not the Person""; ""Principle 2: Ask for Parentsâ€? Solutions""; ""Principle 3: Stay Focused on the End Goal""; ""Other Strategies for Dealing with Dissatisfaction""; ""Working with Advocates""; ""What to Avoid""; ""Going beyond Dissatisfaction""; ""Reflecting on Your Teaching""; ""Summary""; ""Chapter 5 - Dealing with Nonparticipation and Resistance""; ""Sharing Teachersâ€? Views""; ""Discerning Noninvolvement Versus Nonparticipation""; ""Understanding Nonparticipation""""Understanding Nonparticipation of Parents of Adolescents""; ""Being Sensitive to Concerns of Culturally and Linguistically Diverse Parents""; ""Main Principles for Dealing with Nonparticipation and Resistance""; ""Principle 1: Get to Know the Parents""; ""Principle 2: Be Creative""; ""Principle 3: Confront (Listen)""; ""Principle 4: Help Parents Participate""; ""Strategies for Increasing Parent Participation in Transition Planning""; ""Other Strategies for Dealing with Nonparticipation""; ""Other Strategies for Dealing with Resistance""; ""What to Avoid""; ""Going beyond Nonparticipation and Resistance""