1.

Record Nr.

UNINA9910480351103321

Titolo

Developing a market orientation [[electronic resource] /] / Rohit Deshpande, editor

Pubbl/distr/stampa

Thousand Oaks, Calif. ; ; London, : SAGE, c1999

ISBN

0-7619-1692-X

1-4522-3142-7

1-4522-6316-7

Descrizione fisica

1 online resource (330 p.)

Altri autori (Persone)

DeshpandeRohit

Disciplina

658.8

658.83

Soggetti

Marketing research

Customer services

Corporate culture

Organization

Competition

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Papers originally published as Marketing Science Institute working papers.

Nota di bibliografia

Includes bibliographical references and indexes.

Nota di contenuto

Cover; Contents; Acknowledgments; Chapter 1 - Introduction; Chapter 2 - Market Orientation: The Construct, Research Propositions, and Managerial Implications; Chapter 3 - The Effect of Market Orientation on Business Profitability; Chapter 4 - Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis; Chapter 5 - Market Orientation: Antecedents and Consequences; Chapter 6 - Market Orientation, Performance, and the Moderating Influence of Competitive Environment; Chapter 7 - Does Market Orientation Matter for Small Firms?

Chapter 8 - Market Orientation and Business Performance: An Analysis of Panel DataChapter 9 - Understanding Market Orientation: A Prospectively Designed Meta-Analysis of Three Market Orientation Scales; Chapter 10 - Market Oriented Is Not Enough: Build a Learning Organization; Chapter 11 - The Influence of Market Orientation on



Channel Relationships: A Dyadic Examination; Appendix: Publication History; Author Index; Subject Index; About the Authors

Sommario/riassunto

Defining market orientation as an organisational culture, a set of shared values and beliefs about putting the customer first in business planning, this book demonstrate its importance to strategy and tactics.