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Record Nr. |
UNINA9910480091303321 |
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Autore |
Kellett Peter M |
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Titolo |
Managing conflict in a negotiated world [[electronic resource] ] : a narrative approach to achieving dialogue and change / / by Peter M. Kellett and Diana G. Dalton |
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Pubbl/distr/stampa |
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Thousand Oaks, Calif. ; ; London, : SAGE, c2001 |
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ISBN |
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1-322-41667-2 |
0-7619-1888-4 |
1-4522-6440-6 |
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Descrizione fisica |
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1 online resource (217 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Conflict management |
Management |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 184-196) and index. |
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Nota di contenuto |
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Cover; Title Page; Copyright; Contents; Acknowledgments; Introduction; Part I - Understanding Conflict Narratives; Chapter 1 - Conflict and Dialogue in a Negotiated World; Chapter 2 - Conflict Narratives as a Good Place to Start; Chapter 3 - Representing Self, Other, and Context; Chapter 4 - Ways of Constructing and Interpreting Conflict Narratives; Part II - Changing Relationships Through Conflict; Chapter 5 - Managing Conflict in Our Communities; Chapter 6 - Managing Conflict at Work; Chapter 7 - Managing Conflict in Family Relationships |
Chapter 8 - Managing Conflicts in Interpersonal RelationshipsReferences; Index; About the Authors |
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Sommario/riassunto |
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With applications ranging from conflict in one's own community to global conflict, Kellett and Dalton's textbook addresses the difficulties of managing conflict. The ideas in the book are based upon the authors' own tested methods and techniques. |
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