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Record Nr. |
UNINA9910466397603321 |
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Titolo |
The pragmatics of sensitive activities in institutional discourse / / edited by Maj-Britt Mosegaard Hansen, University of Manchester ; Rosina Márquez Reiter, University of Surrey |
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Pubbl/distr/stampa |
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Amsterdam ; ; Philadelphia : , : John Benjamins Publishing Company, , [2018] |
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©2018 |
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Descrizione fisica |
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1 online resource (202 pages) |
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Collana |
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Benjamins current topics ; ; Volume 96 |
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Disciplina |
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Soggetti |
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Oral communication |
Interpersonal relations |
Interpersonal communication |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Introduction / Maj-Britt Mosegaard Hansen and Rosina Márquez Reiter -- Requests and counters in Russian traffic police officer-citizen encounters: face and identity implications / Rosina Márquez Reiter, Kristina Ganchenko and Anna Charalambidou -- Negotiating with the boss: an inter- and cross-cultural perspective on problematic talk / Lars Fant and Annika Denke -- Evading and resisting answering: an analysis of Mexican Spanish news interviews / Ariel Vázquez Carranza -- Apologies made at the Leveson inquiry: triggers and responses / James Murphy -- When questioners count on the recipients' lack of knowledge: a recurring "question" "answer" format in guided tours / Anna Claudia Ticca and Véronique Traverso -- When routine calls for information become interpersonally sensitive / Sara Orthaber and Rosina Márquez Reiter -- Patterns of thanking in the closing section of UK service calls: marking conversational macro-structure vs managing interpersonal relations / Maj-Britt Mosegaard Hansen. |
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