Frontmatter -- Preface -- Contents -- Brief biographical sketches of editors -- 1. Organizational culture: forces that shape thinking, behavior, and success / Starr-Glass, David -- 2. Corporate social responsibility reporting and sustainability / Brás, Filomena Antunes -- 3. Project management / Sanz, Gema Calleja / Nadal, Jordi Olivella / Robert, Joan Vinyals -- 4. Consumer behavior: the importance of millennials in the tourism industry / Hernandez-Maskivker, Gilda -- 5. Performance appraisal: a critical tool in effective human resource management / Rodrigues, Ana Lúcia / Machado, Carolina Feliciana -- 6. Job analysis: an application in a knowledge-intensive, high-performance SME / Sousa, Ana Raquel Sampaio de / Machado, Carolina Feliciana / Pinheiro, Miguel -- Index |