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Record Nr. |
UNINA9910465349703321 |
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Autore |
Benbow Linda B. <1956-> |
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Titolo |
Sorting letters, sorting lives [[electronic resource] ] : delivering diversity in the United States Postal Service / / Linda B. Benbow |
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Pubbl/distr/stampa |
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Lanham, Md., : Lexington Books, c2011 |
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ISBN |
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1-283-08461-9 |
9786613084613 |
0-7391-3476-0 |
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Descrizione fisica |
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1 online resource (259 p.) |
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Disciplina |
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Soggetti |
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Diversity in the workplace - United States |
Postal service - United States - Employees |
Letter mail handling - United States |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service. |
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Sommario/riassunto |
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Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a |
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