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Record Nr. |
UNINA9910465176103321 |
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Autore |
De Long David W |
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Titolo |
Lost knowledge [[electronic resource] ] : confronting the threat of an aging workforce / / David W. DeLong |
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Pubbl/distr/stampa |
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Oxford ; ; New York, : Oxford University Press, 2004 |
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ISBN |
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1-280-42781-7 |
0-19-803817-8 |
9786610427819 |
1-60256-477-9 |
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Descrizione fisica |
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1 online resource (269 p.) |
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Disciplina |
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Soggetti |
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Organizational learning |
Knowledge management |
Older people - Employment - United States |
Middle-aged persons - Employment - United States |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 227-242) and index. |
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Nota di contenuto |
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Contents; Introduction; Part I: The High Cost of Losing Intellectual Capital; 1 The Landscape of Lost Knowledge; 2 Diagnosing the Strategic Impacts of Lost Knowledge; 3 A Strategic Framework for Action; Part II: Evaluating Knowledge Retention Practices; 4 Developing an HR Infrastructure for Knowledge Retention; 5 Improving the Transfer of Explicit Knowledge; 6 Transferring Implicit and Tacit Knowledge; 7 Applying IT to Capture, Store, and Share Intellectual Capital; 8 After the Knowledge Is Gone; Part III: Implementing Retention Strategies |
9 Stemming the Flow of Lost Knowledge: Stories of Early Adopters 10 Launching Knowledge Retention Initiatives: Principles for Action; 11 Overcoming Organizational Barriers to Knowledge Retention; 12 Creating the Future: Thinking Strategically about Knowledge Retention; Notes; Index; |
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Sommario/riassunto |
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Addressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As |
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