1.

Record Nr.

UNINA9910465176103321

Autore

De Long David W

Titolo

Lost knowledge [[electronic resource] ] : confronting the threat of an aging workforce / / David W. DeLong

Pubbl/distr/stampa

Oxford ; ; New York, : Oxford University Press, 2004

ISBN

1-280-42781-7

0-19-803817-8

9786610427819

1-60256-477-9

Descrizione fisica

1 online resource (269 p.)

Disciplina

658.3/01

Soggetti

Organizational learning

Knowledge management

Older people - Employment - United States

Middle-aged persons - Employment - United States

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 227-242) and index.

Nota di contenuto

Contents; Introduction; Part I: The High Cost of Losing Intellectual Capital; 1 The Landscape of Lost Knowledge; 2 Diagnosing the Strategic Impacts of Lost Knowledge; 3 A Strategic Framework for Action; Part II: Evaluating Knowledge Retention Practices; 4 Developing an HR Infrastructure for Knowledge Retention; 5 Improving the Transfer of Explicit Knowledge; 6 Transferring Implicit and Tacit Knowledge; 7 Applying IT to Capture, Store, and Share Intellectual Capital; 8 After the Knowledge Is Gone; Part III: Implementing Retention Strategies

9 Stemming the Flow of Lost Knowledge: Stories of Early Adopters 10 Launching Knowledge Retention Initiatives: Principles for Action; 11 Overcoming Organizational Barriers to Knowledge Retention; 12 Creating the Future: Thinking Strategically about Knowledge Retention; Notes; Index;

Sommario/riassunto

Addressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As



the workforce ages, so this dilemma is becoming more acute.