1.

Record Nr.

UNINA9910463633703321

Autore

Corn Joseph J

Titolo

User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / / Joseph J. Corn

Pubbl/distr/stampa

Baltimore : , : Johns Hopkins University Press, , 2011

ISBN

1-4214-0193-2

Descrizione fisica

1 online resource (295 p.)

Disciplina

303.48/30973

Soggetti

Consumer satisfaction

Human-computer interaction

Human-machine systems - Social aspects

Technological innovations - United States

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references (pages 232-264) and index.

Nota di contenuto

Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments.

Sommario/riassunto

"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket.