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Record Nr. |
UNINA9910463212703321 |
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Autore |
Rosenfield Maxine |
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Titolo |
Counselling by telephone [[electronic resource] /] / Maxine Rosenfield |
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Pubbl/distr/stampa |
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ISBN |
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1-4462-2205-5 |
1-4462-6465-3 |
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Descrizione fisica |
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1 online resource (157 p.) |
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Collana |
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Professional skills for counsellors |
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Disciplina |
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Soggetti |
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Counseling |
Hotlines (Counseling) |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 134-136) and index. |
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Nota di contenuto |
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Cover; Contents; Foreword; Acknowledgements; Introduction; Chapter 1 - What is Counselling by Telephone?; Chapter 2 - Skills and Attitudes Needed when Counselling by Telephone; Chapter 3 - Training, Supervision and Quality Control; Chapter 4 - Theoretical Orientations; Chapter 5 - The Counsellor-Client Relationship; Chapter 6 - Telephone Group Work; Chapter 7 - Technology and Counselling by Telephone; Chapter 8 - Counselling by Other Media; Appendix of Addresses; References; Index |
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Sommario/riassunto |
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In 'Counselling by Telephone', Maxine Rosenfield explores the essential skills needed to carry out effective telephone counselling, which are necessarily distinct from those involved in face-to-face counselling. |
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