1.

Record Nr.

UNINA9910462960103321

Titolo

Redefining business models : strategies for a financialized world / / olin Haslam. [et al.]

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 2013

ISBN

0-203-11250-4

1-136-28255-6

Descrizione fisica

1 online resource (265 p.)

Altri autori (Persone)

HaslamColin

Disciplina

658.15

Soggetti

Business enterprises - Finance

Capital - Accounting

Surplus (Accounting)

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Title; Copyright; CONTENTS; List of figures; List of tables; About the authors; Acknowledgements; Abbreviations; 1 Introduction; 2 Accounting for the firm as a business model; 3 Strategy: arbitrage for financial leverage; 4 Business models: reworked for a financialized world; 5 Business models: global context; 6 Accounting for national business models; 7 Business models: adaptation and restructuring; 8 US banking: a viable business model?; 9 The private equity business model: leveraged and fragile; 10 Bio-pharma: a maturing business model?; 11 Business models for a digital lifestyle

12 Accounting for the UK hospice business modelNotes; References; Index

Sommario/riassunto

The world has moved on in the advanced economies where credit based financial systems coupled with malleable accounting systems disconnect capitalization and wealth accumulation from GDP trajectories and financial surplus. This, the book argues, is the product of economic, financial and cultural imperatives that privilege and encourage financial leverage for wealth accumulation.This text re-works business models for a financialized world and presents a distinctive insight into the way in which national, corporate and focal



firm business models have adapted and evolved. It also shows

2.

Record Nr.

UNINA9910974481003321

Titolo

Robots, artificial intelligence, and service automation in travel, tourism and hospitality / / edited by Dr Stanislav Ivanov (Varna University of Management, Bulgaria), Dr Craig Webster (Ball State University, USA)

Pubbl/distr/stampa

Bingley, England : , : Emerald Publishing, , [2019]

©2019

ISBN

9781787566897

1787566897

9781787566873

1787566870

Edizione

[1st ed.]

Descrizione fisica

1 online resource (297 pages)

Disciplina

658.514

Soggetti

Technological innovations - Management

Business enterprises - Technological innovations

Tourism - Technological innovations

Hospitality industry - Technological innovations

Robotics

Automation

Technology & Engineering, Automation

Artificial intelligence

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Introduction: RAISA in future travel-related industries / Stanislav Ivanov and Craig Webster -- Section 1: Theoretical issues of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 1. Conceptual framework of the use of robots, artificial intelligence and service automation in travel, tourism, and hospitality companies / Stanislav Ivanov and Craig Webster -- 2. Economic fundamentals of the use of robots, artificial intelligence and service automation in travel,



tourism and hospitality / Stanislav Ivanov and Craig Webster -- 3. Self-service technologies in the travel, tourism and hospitality sectors - principles and practice / Petranka Kelly, Jennifer Lawlor and Michael Mulvey -- 4. Customer attitudes towards robots in travel, tourism and hospitality - a conceptual framework / Velina Kazandzhieva and Hristina Filipova -- 5. Making sense of robots - consumer discourse on robots in tourism and hospitality service settings / Ulrike Gretzel and Jamie Murphy -- 6. Chatbot adoption in tourism services: a conceptual exploration / Dandison C. Ukpabi, Bilal Aslam and Heikki Karjaluoto -- 7. The impact of robots, artificial intelligence, and service automation on service quality and service experience in hospitality / Nikola Naumov -- 8. Greggg - a scalable high performance, low cost hospitality robot / Sam R. Thangiah, Michael Karavias, Ryan Caldwell, Matthew Wherry, Jessica Seibert, Abdullah Wahbeh, Zachariah Miller and Alexander Gessinger -- Section 2: Application of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 9. Robots, artificial intelligence and service automation in hotels / Georgina Lukanova and Galina Ilieva -- 10. Robots, artificial intelligence and service automation in restaurants / Katerina Berezina, Olena Cifci and Cihan Cobanoglu -- 11. Robots, artificial intelligence and service automation in travel agencies and tourist information centres / Maya Ivanova -- 12. Robots, artificial intelligence and service automation to the core: remastering experiences at museums / Nuria Recuero Virto and Maria Francisca Blasco Lopez -- 13. The role of robots, artificial intelligence and service automation in events / Alfred Ogle and David Lamb.

Sommario/riassunto

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.