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Record Nr. |
UNINA9910462447803321 |
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Autore |
Conaway Roger N |
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Titolo |
Communication in responsible business [[electronic resource] ] : strategies, concepts, and cases / / Roger N. Conaway and Oliver Laasch |
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Pubbl/distr/stampa |
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[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012 |
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ISBN |
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1-283-89319-3 |
1-60649-325-6 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (198 p.) |
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Collana |
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Corporate communication collection, , 2156-8170 |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Business communication |
Social responsibility of business |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Part of: 2012 digital library. |
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Nota di bibliografia |
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Includes bibliographical references (p. 165-180) and index. |
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Nota di contenuto |
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1. Setting the stage -- 2. Walking the talk: avoiding greenwash -- 3. Stakeholder communication: integrated and strategic -- 4. Issues and crisis communication: expecting the unexpected -- 5. Communicating through institutional documents: vision, mission, and codes of conduct -- 6. Sustainability reporting: gateway to transparency -- 7. Cause-related marketing & social marketing -- 8. Nonverbal stakeholder communication -- 9. Stakeholder communication online -- References -- Index. |
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Sommario/riassunto |
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Communication in Responsible Business sets the stage for social, environmental, and ethical business. These topics have risen to the forefront for many businesses and communication of them has become crucial to business success. This book offers an extensive toolbox of the most effective instruments for communicating social, environmental, and ethical business to a variety of stakeholders. Each chapter covers specific situations for communicating responsible business. We provide examples of social and cause-related marketing, sustainability reporting, issues-and crisis communication, the use of vision, mission statements and codes, and web-based stakeholder communication. The book gives practitioners hands-on concepts and actual illustrations. Chapter cases provide rich practical coverage and |
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