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1. |
Record Nr. |
UNINA9910462445503321 |
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Autore |
Kress Robert E |
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Titolo |
Running IT like a business : a step-by-step guide to Accenture's Internal IT / / Robert E. Kress |
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Pubbl/distr/stampa |
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Ely, Cambridgeshire : , : IT Governance Publishing, , 2012 |
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ISBN |
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1-84928-358-3 |
1-299-46868-3 |
1-84928-357-5 |
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Edizione |
[Second edition.] |
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Descrizione fisica |
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1 online resource (135 p.) |
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Disciplina |
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Soggetti |
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Business enterprises - Information technology - Management |
Information technology - Management |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: IT Strategy and Governance; Start with strategy; Developing your IT strategy; IT governance; Mirroring your corporate structure; Prioritizing IT investments; Investment portfolios; Clarity around accountability; Running IT like a business; Chapter 2: Crafting a Menu of Managed Services; Standards and specials; Case study number 1: e-mail; Case study number 2: technology support; Think product and service; Think pricing; Think customer; Your managed services roadmap; Running IT like a business |
Chapter 3: Tracking IT PerformancePerformance measurements; Measuring satisfaction; Metric management; Benchmarking; Benefits realization; Running IT like a business; Chapter 4: Creating Value across the Enterprise; Doing more for less; Help others be more productive; Help the entire enterprise; Reduce risk; Enable growth; Make smart value judgments; Communicate the value you create; Running IT like a business; Chapter 5: Tricks of the Trade for Running IT like a Business; Flexible resources; IT human resources model - positions and roles; Employee engagement; Managing suppliers and contracts |
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Planning and resource managementTo capitalize or to expense?; Audit and regulatory compliance management; Running IT like a business; Chapter 6: Toward High-performance IT; 1. Strategic IT alignment; 2. Governance; 3. Application architecture; 4. Information management; 5. Service management and operations; 6. Solutions delivery; 7. Workforce and resource management; 8. Information and technology security; 9. Outsourcing; Running IT like a business; Chapter 7: Accenture's IT Journey; Our corporate heritage; The creation of Accenture; From efficiency to effectiveness |
The rework versus replace debateResults to date; Cost-benefit analysis; Your transformational IT journey; ITG Resources |
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Sommario/riassunto |
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Running IT like a Business will show you how your IT function can provide much more than products and services and add real value to your business. With clear strategies, helpful diagrams and real-life examples, this book will give you the keys to unlocking your IT function's hidden potential. |
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2. |
Record Nr. |
UNINA9910960438303321 |
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Titolo |
Local democracy under siege : activism, public interests, and private politics / / Dorothy Holland ... [et al.] |
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Pubbl/distr/stampa |
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New York, : New York University Press, c2007 |
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ISBN |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (368 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Political participation - North Carolina |
Political anthropology - North Carolina |
Political culture - North Carolina |
Democracy - North Carolina |
Electronic books. |
North Carolina Politics and government |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (pages 271-284) and index. |
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Nota di contenuto |
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Experimenting with democracy -- Landscapes in transition -- Hope, fear, and political autobiography -- Racial framing -- Public goods for private ends : the redirection of schooling -- Local politics and the contemporary American scene -- Imagining local futures : who sets priorities for the present? -- Public business as usual -- Against American plutocracy : democratizing our communities, one by one -- Counter experiments for democracy : activism on new political terrain -- It's up to us : from local politics to a democratic America? |
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Sommario/riassunto |
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2007 Society for the Anthropology of North America (SANA) Book Award Complete List of Authors:Dorothy Holland, Donald M. Nonini, Catherine Lutz, Lesley Bartlett, Marla Frederick-McGlathery, Thaddeus C. Guldbrandsen, and Enrique G. Murillo, Jr. What is the state of democracy at the turn of the twenty-first century? To answer this question, seven scholars lived for a year in five North Carolina communities. They observed public meetings of all sorts, had informal and formal interviews with people, and listened as people conversed with each other at bus stops and barbershops, soccer games and. |
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