1.

Record Nr.

UNINA9910461857903321

Autore

Riel C. B. M. van.

Titolo

The alignment factor : leveraging the power of total stakeholder support / / ees B.M. van Riel

Pubbl/distr/stampa

London : , : Routledge, , 2012

ISBN

1-136-44547-1

0-203-12453-7

Descrizione fisica

1 online resource (257 p.)

Disciplina

658.4/5

Soggetti

Business communication

Corporations - Communication systems

Corporations - Public relations

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

""Cover ""; ""The alignment factor ""; ""Copyright""; ""Contents""; ""Illustrations""; ""Foreword""; ""Preface""; ""1. Aligning stakeholders through corporate communication ""; ""Part I: Building internal alignment  ""; ""2. Gathering intelligence inside the organization ""; ""3. Developing a road map for internal alignment ""; ""4. Creating internal alignment with effective internal communication ""; ""Part II. Building external alignment  ""; ""5. Gathering intelligence aimed at creating external alignment ""; ""6. A road map aimed at creating external alignment ""

"" 7. Benefiting from corporate communication support in creating external alignment  """"Part III: Key performance indicators in establishing alignment with corporate communication  ""; ""8. Measuring the success of alignment efforts ""; ""Part IV: Epilogue  ""; ""9. Alignment: building and maintaining total stakeholder support ""; ""Bibliography""; ""Index ""

Sommario/riassunto

The importance of creating a favourable impression is hard to overstate in all walks of life - in business it's vital to achieve strategic goals. Customers, journalists, bloggers, investors, governments and other groups are all important stakeholders in an organizations performance



and in persuasively communicating a company's ethical and socially responsible behaviour, these groups can be kept onside.Supported throughout by lively examples, this book contains guidance for implementing strategies that engage stakeholders - highlighting those organizations which employ communication professiona