1.

Record Nr.

UNINA9910461275103321

Autore

Green Philip <1959->

Titolo

MisLeading indicators [[electronic resource] ] : how to reliably measure your business / / Philip Green and George Gabor

Pubbl/distr/stampa

Santa Barbara, Calif., : Praeger, c2012

ISBN

1-280-56938-7

9786613598981

0-313-39596-9

Descrizione fisica

1 online resource (300 p.)

Altri autori (Persone)

GaborGeorge

Disciplina

658.0072/7

Soggetti

Management - Statistical methods

Economic indicators

Work measurement

Performance - Statistical methods

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Title; Copyright; Contents; Preface; Acknowledgments; One: What Indicators Indicate; Two: Counting, Recounting, and Miscounting; Three: Measuring Accurately with Instruments; Four: Rating, Scoring, and Ranking Reliably; Five: How People React to Measurements; Six: Why Performance Dashboards Mislead; Seven: Focusing Employees with Measurements; Eight: Going Against the Flow: Navigating Changing Data Streams; Nine: How Averages Distort Indicators; Ten: Opposing Views: Are You Being Misled?; Eleven: Misleading Ourselves with Measurements of Risk; Notes; Bibliography; Index; A; B; C; D; E

FG; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z

Sommario/riassunto

This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong.