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1. |
Record Nr. |
UNINA9910460321603321 |
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Titolo |
Libraries within the library : the origins of the British Library's printed collections / / edited by Giles Mandelbrote and Barry Taylor |
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Pubbl/distr/stampa |
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London : , : British Library, , 2009 |
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ISBN |
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Descrizione fisica |
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1 online resource (459 pages) : illustrations (some color), portraits, facsimiles (some color) |
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Disciplina |
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Soggetti |
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Collection management (Libraries) - Great Britain - History |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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; Preface / Sir Colin Lucas -- Notes on contributors -- Chronology -- Abbreviations -- Introduction : from texts to collections / David Pearson -- The foundation collections. Henry VIII's library and the British Museum duplicate sales : a newly discovered de-accession / James P. Carley ; Isaac Casaubon's library of Hebrew books / Anthony Grafton and Joanna Weinberg ; The printed books of the Cotton family and their dispersal / Colin G.C. Tite ; Printed material and the Cotton manuscripts / Julian Harrison ; Sir Hans Sloane's printed books in the British Library : their identification and associations / Alison Walker ; Sloane's purchases at the sale of Robert Hooke's library / Giles Mandelbrote ; Sloane and the preservation of printed Ephemera / Giles Mandelbrote -- The early decades. George Thomason's intentions / Michael Mendle ; Clayton Mordaunt Cracherode / Paul Quarrie ; Sir William Musgrave (1735-1800) and the British Museum Library / C.J. Wright ; The scholarly library and collections of knowledge of Sir Joseph Banks / Rüdiger Joppien and Neil Chambers ; The BM duplicate sales 1769-1832 and their significance for the early collections / T.A. Birrell -- The King's Library. The Bibliotheca Smithiana / Lotte Hellinga ; Moving the King's Library : argument and sentiment 1823-1998 / John Goldfinch ; The King's Library / P.R. Harris -- Later collections of printed books within the British Museum Library. Thomas Grenville (1755-1846) and his books / Barry Taylor ; Buying at auction : building |
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the British Museum Library's collections in the second half of the nineteenth century / Geoffrey West ; The collections of Sergei Aleksandrovich Sobolevskii (1803-1870) / Chris Thomas ; Libraries in the archives : researching provenance in the British Library invoices / Arnold Hunt -- Appendices. Identification of printed books acquired by the British Museum, 1753-1836 / P.R. Harris ; Some contemporary sources for the early history of the British Museum's printed collections / John Goldfinch. |
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2. |
Record Nr. |
UNINA9910139605303321 |
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Autore |
Marcet Rick |
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Titolo |
Win/loss reviews : a new knowledge model for competitive intelligence / / Rick Marcet |
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Pubbl/distr/stampa |
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Hoboken, New Jersey : , : John Wiley & Sons, Inc., , 2011 |
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©2011 |
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ISBN |
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1-118-10260-6 |
1-119-20238-8 |
1-283-17692-0 |
9786613176929 |
1-118-10258-4 |
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Descrizione fisica |
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1 online resource (226 p.) |
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Collana |
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The executive leadership series |
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Classificazione |
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Disciplina |
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Soggetti |
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Marketing - Evaluation |
Business intelligence |
Strategic planning |
Competition |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Win/Loss Reviews: A New Knowledge Model for Competitive Intelligence; Contents; Preface; Acknowledgments; Chapter 1: Introduction; Trusting Today's Seller; Listen to the Customer, Too; |
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Driving Scale and Accuracy; A New Approach; Summary; Notes; Chapter 2: Win/Loss Reviews and Business Intelligence; A New Knowledge Model; BI Governance; Providers of Self-Service BI; Pocket BI: Intelligence to Go; From BI to Competitive Intelligence; Summary; Notes; Chapter 3: Why Do We Win or Lose?; Factors Contributing to Wins and Losses; Is a Win Always a Win?; Narratives Provide Additional Context |
Factor WeightingDo We Learn More from Wins or Losses?; Disengaged Opportunities: What's the Real Story?; Delayed Deals Benefit from Win/Loss Reviews; Summary; Note; Chapter 4: Capturing the Data; Unlocking Tacit Knowledge; Opportunity Details; Outcome Factors; The Narrative; Accommodating Multiple Languages; Summary; Note; Chapter 5: Surfacing the Insights; Tactical Insights; Strategic Insights; Summarizing the Information; Accountability for Surfacing Insights; Trends and Statistical Evidence; Summary; Note; Chapter 6: Beyond Competitive Insights; Award Programs; Recognition |
Marketing Case StudiesSummary; Chapter 7: Measuring Process and Outcome Performance; Scale Drives Quantity; Quality Drives Value; Value, Expectations, and Policy; Setting Expectations; Policy Considerations; Measuring Outcome Performance; Summary; Chapter 8: Stakeholder and Cultural Considerations; Account Manager; Sales Manager; Product Manager; Marketing Manager; Corporate Leadership; An Emerging Career Skill and Role Requirement; Corporate and Leadership Culture; Culture and Social Networks; Social Media Paradigms; Summary; Notes; Chapter 9: Implementing a Win/Loss Review Program |
Establishing Business Goals and ObjectivesPlanning Phase; Elicitation, Documentation, and Review Phase; Gathering Insights from Current Tools, Processes, and Documents; In-Person/Group Input; Concerns and Issues; Consolidation and Publication of Results; Managing Phase; Design, Develop, Implement, and Support; Training and Guidance; Summary; Note; Conclusion: A Look Forward; Appendix A: Process Improvement: A Case Study; Background; Problem Statement; Hypothesis; Approach; Define Phase; Voice of the Customer; Stakeholder Analysis; Measure Phase; Analyze Phase; Improve Phase; Control Phase |
ResultsNote; Appendix B: From the Blogosphere; On Whether Sales Teams or Customer Interviews Provide Most Insights; Effect of Social Networking on Win/Loss Reviews; What Win/Loss Reviews May Reveal Beyond Pricing Issues; Win/Loss Review Process Improvement; Appendix C: Software and Services for Win/Loss Review; Software Solution; Partner Profiles; Glossary; About the Author; Index |
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Sommario/riassunto |
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"An essential guide to establishing a competitive position by learning from past dealsDealing with tapping into one of the most underutilized sources of business intelligence?the collection of opportunities that have gone through sales processes?this book provides a proven methodology to winning sales via strong business intelligence. Explains how to strategically look at deals Examines how to cut through the various biases that take place when a deal is completed Presents independent perspectives from some of today's leading thinkers on the way IT innovations are transforming how organizations operate and how people work Showing how every company can achieve success through their business intelligence?the win/loss records of their deals, Win/Loss Reviews presents a methodology for reviewing sales wins and losses so that better performance and customer satisfaction can be accomplished"-- |
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