1.

Record Nr.

UNINA9910460260303321

Autore

Maynard-Moody Steven Williams

Titolo

Cops, teachers, counselors : stories from the front lines of public service / / Steven Maynard-Moody and Michael Musheno

Pubbl/distr/stampa

Ann Arbor : , : University of Michigan Press, , c2003

ISBN

0-472-09832-2

1-282-69758-7

9786612697586

0-472-02387-X

Descrizione fisica

1 online resource (236 p.)

Altri autori (Persone)

MushenoMichael Craig

Disciplina

361

Soggetti

Human services personnel - United States

Social workers - United States

Police - United States

Teachers - United States

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 205-213) and index.

Nota di contenuto

""Contents""; ""List of Stories""; ""Acknowledgments""; ""Part 1. Two Narratives of Street-Level Work""; ""1. Dealing with Faces""; ""2. State Agents, Citizen Agents""; ""3. Story Worlds, Narratives, and Research""; ""4. Physical and Emotional Spaces""; ""Part II. Enacting Identities in the Workplace and on the Streets""; ""5. Workers Unite: Occupational Identities and Peer Relations""; ""6. Organizational and Social Divisions among Street-Level Workers""; ""7. Putting a Fix on People: Identity, Conduct, and Street-Level Work""

""Part III. Normative Decision Making: Moralities over Legalities""""8. Who are the Worthy? ""; ""9. Responding to the Worthy""; ""10. Street-Level Worker Knows Best""; ""11. Getting the Bad Guys""; ""12. Streetwise Workers and the Power of Storytelling""; ""Appendix A. Methodology""; ""Appendix B. Entry Interview""; ""Appendix C. Questionnaire and Exit Interview""; ""Appendix D. Story Cover Page""; ""Appendix E. Story Codes""; ""Notes""; ""References""; ""Index""