Oracle Siebel CRM 8 developer's handbook [[electronic resource] ] : a practical guide to configuring, automating, and extending Siebel CRM applications / / Alexander Hansal

• Record Nr.: UNINA9910459686703321
• Autore: Hansal Alexander
• Pubbl/distr/stampa: Birmingham, U.K., : Packt Enterprise, 2011
• ISBN: 1-283-37684-9; 9786613376848; 1-84968-187-2
• Descrizione fisica: 1 online resource (576 p.)
• Disciplina: 658.8100285; 658.8100285536
• Soggetti: Application software - Development; Customer relations - Management - Data processing; Electronic books.
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Includes index.
• Nota di contenuto: Cover; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Preface; Chapter 1: Siebel Tools and the Siebel Repository; Siebel Tools user interface; Title bar; Menu bar; Toolbar; Docking windows; Editors; Status bar; Navigating in Siebel Tools; Siebel Repository metadata; The data layer; Tables and columns; Interface tables; Indexes; Object type relationships in the Siebel data layer; The business layer; Business components, joins, and fields; Links; Business objects; Relationships of business layer and data layer objects; The presentation layer; Applets and controls; ViewsScreens; Applications; Menus and toolbars; Relationships of presentation layer and business layer objects; The integration layer; Internal integration objects; External integration objects; The automation layer; Business services; Workflow processes; Tasks; Commands; The logical architecture of Siebel applications; Other object types; Summary; Chapter 2: Developer Tasks; Initializing the local database; Establishing network connectivity; Verifying settings in the client configuration files; Downloading and initializing the local ; database; Getting object definitions from the server databaseProjects and objects; Siebel Tools Options; The development process; Checking out; Creating or modifying object definitions; New Object Wizards; Creating new records; Copying existing object definitions; Creating a new version of existing object definitions; Modification techniques; Validating object definitions; Compiling object definitions; Testing and debugging; Checking in; Local locking and prototyping; Archiving object definitions; Importing archived object definitions; Comparing object definitions; Searching the Siebel Repository; Integrating external source control systemsAutomating developer tasks using command line options; Keeping the upgrade in mind; Summary; Chapter 3: Case Study Introduction; Background of All Hardware (AHA); Description of AHA's business processes; Sales-Update Customer; Sales-Retail Order; Marketing-Campaign Tracking; Requirements for AHA; Sales-Update Customer; Sales-Retail Order; Summary; Chapter 4: Symbolic Strings; Understanding symbolic strings; Creating and using symbolic strings; Creating symbolic strings manually; Associating symbolic strings with objects; Using batch scripts to create symbolic strings automaticallyUsing strconv.bat to generate symbolic strings; Using strcons.bat to consolidate duplicate symbolic strings; Using message categories; Localizing Siebel applications; Summary; Chapter 5: Creating and Configuring Applets; Understanding applets and web templates; Applet web templates; Applet web template types; Creating and modifying form applets; Case study example: creating a form applet; Copying an existing applet; Changing caption text using symbolic strings; Changing the association to a business component field; Deleting existing controls
• Sommario/riassunto: A practical book and eBook for configuring, automating, and extending Siebel CRM applications