1.

Record Nr.

UNINA9910459558503321

Autore

Davenport Thomas O. <1952->

Titolo

Manager redefined [[electronic resource] ] : the competitive advantage in the middle of your organization / / Thomas O. Davenport, Stephen D. Harding

Pubbl/distr/stampa

San Francisco, : Jossey-Bass, 2010

ISBN

1-282-82250-0

9786612822506

0-470-88491-6

Edizione

[1st ed.]

Descrizione fisica

1 online resource (339 p.)

Altri autori (Persone)

HardingStephen D

Disciplina

658.3/14

Soggetti

Management

Performance - Management

Supervision of employees

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

pt. 1. Context -- pt. 2. Implementation.

Sommario/riassunto

"In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."--