1.

Record Nr.

UNINA9910459295203321

Autore

Kusy Mitchell

Titolo

Toxic workplace! [[electronic resource] ] : managing toxic personalities and their systems of power / / Mitchell E. Kusy and Elizabeth L. Holloway

Pubbl/distr/stampa

San Francisco, : Jossey-Bass, c2009

ISBN

0-470-46460-7

1-282-55140-X

9786612551406

0-470-46458-5

Edizione

[1st ed.]

Descrizione fisica

1 online resource (254 p.)

Altri autori (Persone)

HollowayElizabeth

Disciplina

658.3/045

Soggetti

Problem employees

Interpersonal conflict

Conflict management

Personnel management

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power; Contents; Part One: Understanding Toxic People and Toxic Environments; Chapter 1: THE HUMAN AND FINANCIAL COSTS OF WORKING WITH TOXIC PEOPLE; Chapter 2: RECOGNIZING THE TOXIC PERSONALITY; Chapter 3: LEADER REACTIONS AND STRATEGIES THAT TYPICALLY DON'T WORK; Chapter 4: ORGANIZATIONAL CULTURE; Part Two: The Toxic Organization Change System Model; Chapter 5: ORGANIZATIONAL STRATEGIES; Chapter 6: TEAM STRATEGIES; Chapter 7: INDIVIDUAL STRATEGIES

Chapter 8: MYTHS AND TRUTHS ABOUT TOXICITY-AND RENEWAL FROM A TOXIC ENVIRONMENTAppendix A: OUR RESEARCH METHODOLOGY; Appendix B: NATIONAL SURVEY RESPONSES ON TOXIC BEHAVIORS; Notes; The Authors; Index

Sommario/riassunto

Praise for Toxic Workplace! ""Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a



systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future.""-Gregg Steinhafel, president and CEO, Target Corporation ""Toxic Workplace! brings