1.

Record Nr.

UNINA9910459217903321

Autore

Beulen Erik

Titolo

Managing IT outsourcing / / Erik Beulen, Pieter Ribbers, and Jan Roos

Pubbl/distr/stampa

New York : , : Routledge, , 2011

ISBN

1-136-85195-X

1-136-85196-8

1-283-04196-0

9786613041968

0-203-83479-8

Edizione

[2nd ed. /]

Descrizione fisica

1 online resource (332 p.)

Altri autori (Persone)

RibbersPieter

RoosJan

Disciplina

004.068/4

004.0684

Soggetti

Information technology - Management

Contracting out

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Book Cover; Title; Copyright; Contents; Figures; Tables; Preface; 1 Changing business models; 2 The IT outsourcing phenomenon; 3 Contracts; 4 Offshore outsourcing; 5 Business process outsourcing; 6 Structuring responsibilities; 7 Partnership risk management; 8 Governance of IT outsourcing; 9 Governance factors - the recipient; 10 Governance factors - the provider; 11 Governance factors - the relationship; 12 Looking forward; Appendix; Index

Sommario/riassunto

Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The



book provides expanded cove