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Record Nr. |
UNINA9910458823303321 |
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Autore |
Harmon Paul <1942-> |
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Titolo |
Business process change [[electronic resource] ] : a business process management guide for managers and process professionals / / Paul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy |
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Pubbl/distr/stampa |
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Waltham, Massachusetts : , : Elsevier, , 2014 |
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©2014 |
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ISBN |
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9780128005224 |
9780128003879 |
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Edizione |
[Third edition.] |
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Descrizione fisica |
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1 online resource (520 p.) |
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Collana |
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Soggetti |
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commerce électronique |
gestion d'entreprise |
modèle d’entreprise |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references at the end of each chapters and index. |
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Sommario/riassunto |
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"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach." |
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