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Record Nr. |
UNINA9910458427103321 |
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Autore |
Setili Amanda <1959-> |
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Titolo |
The agility advantage : how to identify and act on opportunities in a fast-changing world / / Amanda Setili |
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Pubbl/distr/stampa |
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San Francisco, California : , : Jossey-Bass, , 2014 |
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©2014 |
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ISBN |
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1-118-96443-8 |
1-118-96444-6 |
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Edizione |
[First edition.] |
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Descrizione fisica |
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1 online resource (259 p.) |
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Classificazione |
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Disciplina |
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Soggetti |
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Strategic planning |
Diffusion of innovations |
Organizational change |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Cover; Title Page; Copyright; Contents; Preface; Chapter 1 What Is Agility-and Why Is It Valuable?; What Is Agility?; Business Models Are Evolving Fast-with New Winners and New Losers; What Kind of Companies Need to Be Agile?; What We See in Agile Organizations; Changes in Technology, Culture, and the Economy Are Driving the Need for Greater Agility; Globalization; Microcultures; Collaboration; Technology Changes; Transparency and Customer Power; Commoditization; Increase Agility Where It Makes the Most Difference; Where Is Agility Most Important in Your Business? |
Chapter 2 See Through Your Customers'' Eyes: How to See What Your Competitor Can''tExperience What Customers Do, Firsthand; Put Customers to Work; Get out of the Office and into the Field; Give Customers a Reason to Talk, Then Listen In; Encourage the Unexpected; In Conclusion; Chapter 3 Right Customers, Right Value, Right Time: Identify Your Most Attractive Customers and Pivot with Them; Your Customers Can Show You the Way; Assess Growth and Profitability by Customer; When You See Fast Growth or High Profitability, Find Out What's Behind It |
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Look for Customers Who Are Using Your Products in an Unusual WayDirect Resources Toward Your Most Attractive Customers; Your Products Can Show You the Way; Market Share as an Indicator of Opportunity; The Magic Matrix: Looking at Product and Customer Performance Simultaneously; Segment Customers According to Why They Are Using Your Products; Niches and Microcultures Reveal New Opportunities for Growth; Observe "Outlier" Customers; Continuous Customer Intelligence: Harnessing Data to Gain Up-to-the-Minute Foresight; Automate Customization; In Conclusion |
Chapter 4 Love the Problem: Dig Deep to Find New InsightsObserve the Customers' Daily Environment, the Tools They Use, and the People They Interact With; Observe and Interview Customers to Identify Opportunities in Business-to-Business Markets; What to Observe; Whom to Talk To; What to Find Out; Enlist the Customer as Collaborator; Know What Problems You Are Trying to Solve; Understand Your Customers' Hearts, Minds, Habits, and Values; Understand How Your Customers Vary Across Cultures and Geographies; In Conclusion |
Chapter 5 Turn Trends into Opportunities: Stop Preparing for the Future and Create ItHow Can We Best Assess and Respond to Market Change?; What Types of Market Change Do We Need to Be Concerned About?; Pressure on margins; Pressure on revenue; International opportunities; Macroeconomic changes; Reshoring; New technologies; Regulatory changes; How Can We Best Identify and Prioritize the Marketplace Changes That May Affect Our Business?; Anticipate What Might Happen Next; Prioritize and Take Action; What Action Is UPS Taking to Respond to the Changes in Its Business Environment? |
Investment in Customer Collaboration |
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Sommario/riassunto |
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"An organization's competitive advantage hinges on its ability to adapt rapidly and continuously to market change, and every business must develop the essential skills for capturing narrow windows of opportunity. Successful technology-based firms like Google, Apple, and Amazon have all mastered agility within their core business practices, and Amanda Setili shows how these companies and others spot new market opportunities and make the right choices about what to invest in, what to change, and what to abandon. The Agility Advantage will show you how to: See through your customers' eyes, spot new opportunities for growth, and innovate for extraordinary customer value Exploit market trends and focus on the right markets Anticipate future changes in competitor capability, customer need, and technology--while managing uncertainty and risk Leverage the power of purpose, employee autonomy, and continuous adaptation Mix logic with imagination, flexibility, and resolve to grow your business in a profitable and sustainable way Only those business who have mastered true agility will be able to act quickly enough to capture the opportunities of tomorrow. With a wealth of valuable information and practical strategies, The Agility Advantage is essential reading for any company to adapt and thrive in today's fast-changing world"-- |
"This book examines how successful technology-based firms like Google, Apple, and Amazon spot new market opportunities and make the right choices about what to invest in, what to change, and what to abandon. The author shows firms how to see through their customers' eyes, spot new opportunities for growth, and innovate for extraordinary customer value. In addition, the book explains how to exploit market trends and focus on the right markets, and how to anticipate future changes in competitor capability, customer need, and technology--while managing uncertainty and risk"-- |
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2. |
Record Nr. |
UNINA9910767568303321 |
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Titolo |
Integrative Social Work Practice with Refugees, Asylum Seekers, and Other Forcibly Displaced Persons / / edited by Nancy J. Murakami, Mashura Akilova |
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Pubbl/distr/stampa |
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Cham : , : Springer International Publishing : , : Imprint : Springer, , 2023 |
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ISBN |
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Edizione |
[1st ed. 2023.] |
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Descrizione fisica |
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1 online resource (545 pages) |
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Collana |
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Essential Clinical Social Work Series, , 2520-1611 |
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Disciplina |
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Soggetti |
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Social psychiatry |
Emigration and immigration - Government policy |
Social work education |
Clinical Social Work |
Migration Policy |
Social Work Education |
Treball social amb els refugiats |
Dret d'asil |
Llibres electrònics |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Part I: Contexts and Frameworks) -- 1: An Introduction to Integrative Social Work Practice with Survivors of Forced Displacement (Nancy J. Murakami & Mashura Akilova) -- 2: History of the Global Response to Forcibly Displaced Persons (Karolina ?ukasiewicz) -- 3: International Treaties, Conventions, and Laws on Forced Displacement (Daniel Naujoks) -- 4: Humanitarian Coordination and Information Management (Sarah Harrison) -- 5: Current Mental Health and Psychosocial Support Policies and Frameworks in Humanitarian Settings (Merve Kan) -- 6: Future Trends: The Challenges of Climate Displacement (Susana B. Adamo) -- 7: Durable Solutions: Resettlement (Dana Al Azzeh, Agnes Nzomene Kahouo Foda, and Ghazal Rezvani) -- 8: Durable Solutions: Integration and Host Community Challenges |
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(Pinar Zubaroglu-Ioannides) -- 9: Durable Solutions: Return and Reintegration of Displaced Populations and Reconstruction in Post-conflict Societies (Mashura Akilova, Klubosumo Johnson Borh, and Hatem Alaa Mazrouk) -- Part II: Clinical Needs and Responses) -- 10: Clinical Social Work Practice with Forcibly Displaced Persons Grounded in Human Rights and Social Justice Principles (S. Megan Berthold) -- 11: Practicing Internationally: Centering Refugee Voice (Hadidja Nyiransekuye, Sarah Moore, Dhrubodhi Mukherjee, and Beverly Wagner) -- 12: Culture, Trauma, and Loss: Integrative Social Work Practice with Refugees and Asylum Seekers (Mary Bunn, Nancy J. Murakami, and Andrea Haidar) -- 13: Why Social Work Methodologies Are so Important in Delivering Mental Health and Psychosocial Support Interventions for Refugees in Humanitarian Settings (Peter Ventevogel & Claire Whitney).-14: The Social Work Practitioner: Considerations for Working with Survivors of Forced Displacement (Nancy J. Murakami) -- Part III: Specific Populations) -- 15: Statelessness and Displacement: The Cause, Consequences, and Challenges of Statelessness and the Capabilities Required of Social Workers (Jason Tucker) -- 16: Social Work Practice with Asylum Seekers (Tanzilya Oren) -- 17: Migration of LGBTQI+ People: Sexual and/or Gender Minority Migrants, Refugees, and Asylum-seekers (Edward Ou Jin Lee, Ahmed Hamila, Sophia Koukoui, Yann Zoldan, Renata Militzer, Sebastien Chehaitly, Catherine Baillargeon, and Annie Pullen Sansfacon) -- 18: Social Work with Displaced Children (Sana Al-Hyari & Raghda Butros) -- 19: Bridging Micro and Macro Practice to Respond to Violence Against Women and Girls in Dynamic Contexts: Lessons Learned from the South Pacific Context (Abigail Erikson, Doris Puiahi, and Karin Wachter) -- 20: Lives in the Shadows: International Human Trafficking in the United States (Jessica Gorelick & Ileana Taylor) -- Part IV: Looking Forward) -- 21: The Role of Social Work in the Context of Forced Migration: A Global Perspective (Mashura Akilova) -- Appendix: Glossary of Terms (Bethel Assefa) -- Index. |
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Sommario/riassunto |
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This textbook provides theoretical and clinical knowledge needed by social workers and other practitioners involved in humanitarian emergency response. Social workers are well positioned to serve coordinating and leadership roles in this interdisciplinary field due to their holistic training. This book weaves together micro, mezzo, and macro levels of practice into integrated social work practice. Its historical account of humanitarian emergencies, coverage of social work frameworks and principles, and review of existing best practices at the clinical, community, and policy levels ground the reader in a field of social work that requires consideration of historical frameworks alongside innovative responses to the complexity of humanitarian emergencies. The contributors incorporate best practices as well as address gaps in awareness, knowledge, and skills that they have observed and studied worldwide. Some of the topics explored include: Social Work with Displaced Children, Women, LGBTQI+, Asylum Seekers Return and Reintegration of Displaced Populations and Reconstruction in Post-conflict Societies Culture, Trauma, and Loss: Integrative Social Work Practice with Refugees and Asylum Seekers Clinical Social Work Practice with Forcibly Displaced Persons Grounded in Human Rights and Social Justice Principles Integrative Social Work Practice with Refugees, Asylum Seekers, and Other Forcibly Displaced Persons is adoptable as a primary text for MSW and doctoral elective courses on global social work or international social work practice with persecuted and forcibly displaced people. This textbook is targeted to clinical social work or policy courses as well, and can be supplemental reading for required courses for migration and forced displacement majors. It is also useful |
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for social workers or interdisciplinary practitioners working around the globe with displaced populations. “I wish this work had been available during past initiatives spearheaded by the U.S. Office of Refugee Resettlement. It would have positively impacted our endeavor to provide a wide range of services to our country's resettled refugees. This book needs to be read and integrated into practice by all who seek to ethically support refugees and other vulnerable populations.” Nguyen Van Hanh, Former Director, Office of Refugee Resettlement. |
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