1.

Record Nr.

UNINA9910457923003321

Autore

Stamatis D. H. <1947-, >

Titolo

10 essentials for high performance quality in the 21st century / / D.H. Stamatis

Pubbl/distr/stampa

Boca Raton, Fla. : , : CRC Press, , 2012

ISBN

1-4665-5125-9

1-315-30028-1

1-283-59669-5

9786613909145

1-4398-7601-0

Edizione

[1st edition]

Descrizione fisica

1 online resource (604 p.)

Collana

"A Productivity Press book." 10 essentials for high performance quality in the 21st century

Disciplina

658.4013

Soggetti

Leadership

Time management

Teams in the workplace

Total quality management

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"A Productivity Press book."

Nota di bibliografia

Includes bibliographical references (pages 297-305) and index.

Nota di contenuto

The need for quality performance -- Leadership -- Execution -- Innovation -- People and quality -- Time management -- Engagement -- Team building -- Quality operating system -- Advanced quality planning.

Sommario/riassunto

As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode.Identifying 10 steps readers can follow to optimi