1.

Record Nr.

UNINA9910457829703321

Autore

Grigg Neil S

Titolo

The water workforce [[electronic resource] ] : recruiting & retaining high-performance employees / / Neil Grigg and Mary Zenzen

Pubbl/distr/stampa

Denver, Colo., : American Water Works Association, c2009

ISBN

1-61300-086-3

Edizione

[1st ed.]

Descrizione fisica

1 online resource (243 p.)

Altri autori (Persone)

ZenzenMary

Disciplina

363.6/10683

Soggetti

Water utilities

Labor supply

Organizational learning

Knowledge management

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.