1.

Record Nr.

UNINA9910457422803321

Autore

Vincent Laurence

Titolo

Brand real [[electronic resource] ] : how smart companies live their brand promise and inspire fierce customer loyalty / / Laurence Vincent

Pubbl/distr/stampa

New York, : American Management Association, 2012

ISBN

1-283-68847-6

0-8144-1677-2

Edizione

[1st edition]

Descrizione fisica

1 online resource (273 p.)

Disciplina

658.8/27

Soggetti

Branding (Marketing)

Customer loyalty

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Acknowledgments -- Introduction -- Reality check : it's time to move from brandlore to promising brands -- Winning the memory game -- The benefit of your brand -- Preserving brand value -- Positioning brands for context -- Brand attachment : the barefoot bandit and our sense of self -- Expressing the promise : brand narrative, brand voice, and communications strategy -- Naming and identity development -- The touching experience : how to deliver on a promise at meaningful touch points -- Brand inside : why people are the key to your brand strategy -- Endnotes -- Index.

Sommario/riassunto

To create an exceptional brand experience, remember that sometimes less is more.