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Record Nr. |
UNINA9910456143003321 |
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Autore |
Page Susan (Susan Ann) |
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Titolo |
The power of business process improvement [[electronic resource] ] : 10 simple steps to increase effectiveness, efficiency, and adaptability / / Susan Page |
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Pubbl/distr/stampa |
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New York, : AMACOM, c2010 |
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ISBN |
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1-282-49271-3 |
9786612492716 |
0-8144-1479-6 |
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Edizione |
[1st edition] |
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Descrizione fisica |
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1 online resource (353 p.) |
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Disciplina |
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Soggetti |
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Workflow - Management |
Organizational effectiveness |
Management |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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CONTENTS; CHAPTER 1: The Roadmap: Learning How to Navigate; CHAPTER 2: Step 1: Develop the Process Inventory: Identifying and Prioritizing the Process List; CHAPTER 3: Step 2: Establish the Foundation: Avoiding Scope Creep; CHAPTER 4: Step 3: Draw the Process Map: Flowcharting and Documenting; CHAPTER 5: Steps 4-5: Estimate Time and Cost and Verify the Process Map: Introducing the Process and Cycle Time and Gaining Buy-In; CHAPTER 6: Step 6: Apply Improvement Techniques: Challenging Everything; CHAPTER 7: Step 7: Create Internal Controls, Tools, and Metrics: Making It Real |
CHAPTER 8: Step 8: Test and Rework: Making Sure It Works CHAPTER 9: Step 9: Implement the Change: Preparing the Organization; CHAPTER 10: Step 10: Drive Continuous Improvement: Embracing the New Mindset; CHAPTER 11: Create the Executive Summary: Getting the Recognition; CHAPTER 12: Case Study: Sharing a Real-World Example; INDEX |
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Sommario/riassunto |
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"A good process eliminates wasted time." - Bill Gates |
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