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Record Nr. |
UNINA9910455863303321 |
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Titolo |
Enhancing organizational performance [[electronic resource] ] : a toolbox for self-assessment / / Charles Lusthaus ... [et al.] |
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Pubbl/distr/stampa |
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Ottawa, Ont., : International Development Research Centre, c1999 |
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ISBN |
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1-280-71736-X |
9786610717361 |
1-55250-043-8 |
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Descrizione fisica |
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1 online resource (144 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Organizational effectiveness |
Organizational behavior - Evaluation |
Organizational change |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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Contents; Foreword; Preface; How to use this guide; CHAPTER 1 – SHOULD YOU CONDUCT A SELF-ASSESSMENT?; CHAPTER 2 – PLANNING A SELF-ASSESSMENT; CHAPTER 3 – CONDUCTING A SELF-ASSESSMENT; CHAPTER 4 – DIAGNOSING THE PERFORMANCE OF YOUR ORGANIZATION; APPENDIX 1 – Tools for self-assessment; APPENDIX 2 – Tips for designing data-collection instruments; APPENDIX 3 – Sample questionnaires; APPENDIX 4 – Sample self-assessment exercises; The authors; Contacting us; |
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Sommario/riassunto |
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This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included. |
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