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Record Nr. |
UNINA9910455706603321 |
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Autore |
Landis Matthew M |
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Titolo |
The 3CX IP PBX tutorial [[electronic resource] ] : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd |
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Pubbl/distr/stampa |
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Birmingham [England], : Packt Pub., 2010 |
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ISBN |
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1-282-77720-3 |
9786612777202 |
1-84719-897-X |
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Descrizione fisica |
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1 online resource (228 p.) |
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Collana |
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From technologies to solutions |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Telephone - Private branch exchanges |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use |
Open and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system |
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Starting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath |
Zoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones |
Checking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN |
Connecting 3CX to your trunk |
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Sommario/riassunto |
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Develop a fully functional, low cost, professional PBX phone system using 3CX |
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