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Record Nr. |
UNINA9910455662503321 |
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Autore |
Clarke-Epstein Chris |
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Titolo |
78 important questions every leader should ask and answer [[electronic resource] /] / Chris Clarke-Epstein |
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Pubbl/distr/stampa |
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New York, N.Y., : AMACOM, c2002 |
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ISBN |
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Descrizione fisica |
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1 online resource (237 p.) |
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Disciplina |
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Soggetti |
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Communication in organizations |
Corporate culture |
Leadership |
Public relations |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 212-214) and index. |
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Nota di contenuto |
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Preliminaries; contents; preface; acknowledgments; 1 QUESTIONS LEADERS NEED TO ASK THEMSELVES; 2 QUESTIONS LEADERS NEED TO ASK CUSTOMERS; 3 QUESTIONS LEADERS NEED TO ASK EMPLOYEES ABOUT THE BUSINESS; 4 DEEPER QUESTIONS LEADERS NEED TO ASK EMPLOYEES; 5 QUESTIONS TO ASK IN SPECIAL SITUATIONS; 6 QUESTIONS LEADERS NEED TO ANSWER; 7 ANSWERS FOR SPECIAL SITUATIONS; 8 DELIVERING TOUGH ANSWERS; CONCLUSION: SOME FINAL QUESTIONS; APPENDIX: GOOD QUESTIONS FROM OTHER LEADERS; SUGGESTED READING LIST; INDEX |
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Sommario/riassunto |
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Q: What's the one skill that every great leader needs to have? A: The ability to ask and answer the right questions |
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