1.

Record Nr.

UNINA9910455121003321

Autore

Lysack Krista

Titolo

Come buy, come buy [[electronic resource] ] : shopping and the culture of consumption in Victorian women's writing / / Krista Lysack

Pubbl/distr/stampa

Athens, : Ohio University Press, c2008

ISBN

0-8214-4292-9

Descrizione fisica

1 online resource (238 p.)

Disciplina

820.9/3553

Soggetti

Consumption (Economics) in literature

English literature - 19th century - History and criticism

English literature - Women authors - History and criticism

Women consumers in literature

Shopping in literature

Femininity in literature

Identity (Psychology) in literature

Women consumers - Great Britain - History - 19th century

Shopping - Great Britain - History - 19th century

Consumption (Economics) - Great Britain - History - 19th century

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 217-230) and index.

Nota di contenuto

Introduction: danger, delight, and Victorian women's shopping -- Goblin markets: women shoppers and the East in London's West End -- Lady Audley's shopping disorders -- Middlemarch and the extravagant domestic spender: managing an epic life -- To those who love them best: the erotics of connoisseurship in Michael Field's Sight and song -- Votes for women and the tactics of consumption -- Afterword: Becoming Elizabeth Dalloway: the future of shopping.

Sommario/riassunto

From the 1860's through the early twentieth century, Great Britain saw the rise of the department store and the institutionalization of a gendered sphere of consumption. Come Buy, Come Buy considers representations of the female shopper in British women's writing and demonstrates how women's shopping practices are materialized as



forms of narrative, poetic, and cultural inscription, showing how women writers emphasize consumerism as productive of pleasure rather than the condition of seduction or loss. Krista Lysack examines works by Christina Rossetti, Mary Elizabeth Braddon, George Eliot,

2.

Record Nr.

UNINA9910477314203321

Autore

Ventura Roberto

Titolo

Dalla misurazione dei servizi alla customer satisfaction : la valutazione della qualità€ nel Sistema bibliotecario di ateneo dell'Università€ di Firenze / / Roberto Ventura

Pubbl/distr/stampa

Firenze : , : Firenze University Press, , 2004

ISBN

9788855189699

8855189697

Descrizione fisica

1 online resource (264 pages)

Collana

Strumenti per la didattica e la ricerca

Disciplina

025.1

Soggetti

Libraries - Evaluation

Lingua di pubblicazione

Italiano

Formato

Materiale a stampa

Livello bibliografico

Monografia

Sommario/riassunto

Activities for the evaluation of the Florence University Library System have recently materialised in a customer satisfaction survey. The book recounts this experience and illustrates its premises, the phases of implementation, the statistical and library science methods. The survey represents the final stage of an itinerary launched through the reorganisation of the library system in 1994. From that year on, the practice of monitoring has been confirmed as an essential element of the management process. After several years devoted to the enhancement of quality, the users have been invited to express their views on the services apropos effective use and the degree of satisfaction.