1.

Record Nr.

UNINA9910455092403321

Autore

Immordino Kathleen M.

Titolo

Organizational assessment and improvement in the public sector / / by Kathleen M. Immordino

Pubbl/distr/stampa

London : , : Routledge, , 2017

ISBN

1-351-55561-8

1-315-09027-9

1-282-29680-9

9786612296802

1-4200-8421-6

Edizione

[1st.]

Descrizione fisica

1 online resource (254 p.)

Collana

American Society for Public Administration book series on public administration & public policy

Disciplina

352.3/5

Soggetti

Organizational effectiveness - United States - Evaluation

Administrative agencies - United States - Management - Evaluation

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Previously issued in print: Boca Raton: Auerbach, 2008.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Front cover; Contents; Prologue; Foreword; Acknowledgments; About the Author; Chapter 1. Organizational Assessment and the Public Sector; Chapter 2. Assessment as a Communication Process; Chapter 3. Applying Assessment Practices in the Public Sector; Chapter 4. The Public Sector Assessment and Improvement Model; Chapter 5. Implementing a Self-Assessment Program; Chapter 6. Assessment, Improvement, and the Process of Organizational Change; Chapter 7. Case Studies and Best Practices in Assessing Public Sector Organizations; Chapter 8. The Future of Assessment

Appendix A: The Public Sector Assessment and Improvement ModelAppendix B: The Public Sector Assessment and Improvement Model-Short Form; Appendix C: Exercises; Appendix D: Tools for Organizational Change Efforts; Glossary; Bibliography; Index; Back cover

Sommario/riassunto

In order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for



organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with an understanding of and a methodology for assessment.