1.

Record Nr.

UNINA9910453388703321

Autore

Hutchins David C

Titolo

Hoshin Kanri [[electronic resource] ] : the strategic approach to continuous improvement / / David Hutchins

Pubbl/distr/stampa

Aldershot, England ; ; Burlington, VT, : Gower, c2008

ISBN

1-317-12124-4

1-317-12123-6

1-281-83415-7

9786611834159

0-7546-9098-9

Descrizione fisica

1 online resource (309 p.)

Disciplina

658.4/013

Soggetti

Total quality management

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Cover; Contents; List of Figures; Preface; 1 Hoshin Kanri - An Overview; 2 Creating the Vision; 3 Strategy and Tactics; 4 Driver Policies: Becoming Fit, Fast, Lean and Hungry!; 5 Driver Measures to KPIs; 6 Benchmarking; 7 Prioritising KPIs and Cost of Poor Quality; 8 Risk Management; 9 The Loose Brick; 10 Policy Deployment and Control; 11 The Voice of the Customer; 12 Supply Chain Management; 13 Six Sigma; 14 Lean Manufacturing; 15 Process Analysis and Process Re-Engineering; 16 The Principles of Continuous Improvement; 17 Quality Circles; 18 Business Management Systems

19 Quality Function Deployment20 Education; 21 Suggestions for Performance Indicators; 22 Implementation Plan; Index

Sommario/riassunto

Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for ongoing initiatives such as Six Sigma and Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving



business performance.