1.

Record Nr.

UNINA9910452894003321

Autore

McLean Daniel (ITSM Consultant)

Titolo

Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean

Pubbl/distr/stampa

Ely, Cambridgeshire : , : IT Governance Publishing, , 2013

ISBN

1-84928-486-5

Descrizione fisica

1 online resource (175 p.)

Disciplina

658.4/013

Soggetti

Performance technology

Performance standards

Information technology - Management

Information technology - Quality control

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free

Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter

Sommario/riassunto

Designed to explain, at an operational level, how to implement new processes within an organisation, and how to facilitate the necessary changes to people's behaviour, in order to make that implementation a success.



2.

Record Nr.

UNINA9910968765603321

Titolo

The Nazis' last victims : the Holocaust in Hungary / / edited by Randolph L. Braham with Scott Miller

Pubbl/distr/stampa

Detroit, : Wayne State University Press ; Washington, D.C., : published in association with the United States Holocaust Memorial Museum, 2002

ISBN

0-8143-3883-6

Edizione

[Pbk. ed.]

Descrizione fisica

1 online resource (204 p.)

Altri autori (Persone)

BrahamRandolph L

MillerScott <1958->

Disciplina

940.53/18/09439

Soggetti

Jews - Persecutions - Hungary

Holocaust, Jewish (1939-1945) - Hungary

Hungary Ethnic relations

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"Published in association with the United States Holocaust Memorial Museum."

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

""Cover""; ""Title Page""; ""Copyright""; ""Contents""; ""Illustrations, Maps""; ""Foreword""; ""Preface""; ""THE HOLOCAUST IN HUNGARY: A RETROSPECTIVE ANALYSIS""; ""GERMANS. HUNGARIANS, AND THEDESTRUCTION OF HUNGARIAN JEWRY""; ""THE PREPARATIONS FOR THE HOLOCAUST INHUNGARY: AN EYEWITNESS ACCOUNT""; ""THE LAST PHASE OF THE HUNGARIAN HOLOCAUST:THE SZALASI REGIME AND THE JEWS""; ""THE DILEMMA OF RESCUE OR REVOLT""; ""INTERNATIONAL INTERVENTION:THE ROLE OF DIPLOMATS IN ATTEMPTS TORESCUE JEWS IN HUNGARY""; ""UNLEARNING THE HOLOCAUST:RECOLLECTIONS AND REACTIONS""; ""PERSONAL RECOLLECTIONS""

""CONTRIBUTORS""""INDEX OF PERSONS""; ""INDEX OF PLACES""

Sommario/riassunto

The Nazis' Last Victims articulates and historically scrutinizes both the uniqueness and the universality of the Holocaust in Hungary, a topic often minimized in general works on the Holocaust. The result of the 1994 conference at the United States Holocaust Memorial Museum on the fiftieth anniversary of the deportation of Hungarian Jewry, this anthology examines the effects on Hungary as the last country to be invaded by the Germans. The Nazis' Last Victims questions what



Hungarians knew of their impending fate and examines the heightened sense of tension and haunting drama in Hungary, where the largest single killing process of the Holocaust period occurred in the shortest amount of time. Through the combination of two vital components of history writing-the analytical and the recollective-The Nazis' Last Victims probes the destruction of the last remnant of European Jewry in the Holocaust.