1.

Record Nr.

UNINA9910452647103321

Autore

Evans Louwanda <1975->

Titolo

Cabin pressure : African American pilots, flight attendants, and emotional labor / / Louwanda Evans

Pubbl/distr/stampa

Lanham : , : Rowman & Littlefield Publishers, Inc., , [2013]

©2013

ISBN

1-4422-2136-4

Descrizione fisica

1 online resource (175 p.)

Collana

Perspectives on a Multiracial America

Disciplina

331.6/396073

Soggetti

Airlines - United States - Employees

African American professional employees

Racism - United States

African American air pilots

Flight attendants

Electronic books.

United States Race relations

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Introduction -- Trapped at 30,000 feet: infiltrating white space -- On display at all times: flight attendants -- Emotional labor and systemic racism -- The emotional labor of coping and resistance -- Conclusion.

Sommario/riassunto

From African American pilots being asked to carry people's luggage to patrons refusing drinks from black flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." The book draws on interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers prestige, but also a history that excludes people of color.