Assert yourself : how to find your voice and make your mark

• Record Nr.: UNINA9910451818703321
• Pubbl/distr/stampa: London : , : A&C Black, , 2009
• ISBN: 1-280-85135-X; 9786610851355; 1-4081-0254-4
• Edizione: [Revised edition.]
• Descrizione fisica: 1 online resource (97 p.)
• Collana: Steps to success
• Disciplina: 650.13
• Soggetti: Assertiveness (Psychology); Interpersonal communication; Electronic books.
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Includes index.
• Nota di contenuto: Cover; Titlepage; Copyright; Contents; How assertive are you?; 1 Communicating assertively at work; 2 Developing presence; 3 Building confidence at work; 4 Managing others' perceptions; 5 Using non-verbal communication; 6 Dealing with stressful relationships and bullying; 7 Improving leadership skills; 8 Negotiating the pay rise you deserve; Where to find more help; Index
• Sommario/riassunto: Full of practical, step-by-step advice on how to boost your self confidence and deal with others assertively without appearing aggressive, Assert yourself contains a self-assessment quiz, top tips, common mistakes and advice on how to avoid them, summaries of key points, plus lists of handy books and weblinks.