1.

Record Nr.

UNINA9910451727403321

Titolo

Social security administration electronic service provision [[electronic resource] ] : a strategic assessment / / Leon J. Osterweil, Lynette I. Millett, and Joan D. Winston, editors ; Committee on the Social Security Administration's E-Government Strategy and Planning for the Future, Computer Science and Telecommunications Board, Division on Engineering and Physical Sciences, National Research Council of the National Academies

Pubbl/distr/stampa

Washington, D.C., : National Academies Press, c2007

ISBN

1-280-96911-3

9786610969111

0-309-66735-6

Descrizione fisica

1 online resource (175 p.)

Altri autori (Persone)

OsterweilLeon

MillettLynette I

WinstonJoan D

Disciplina

352.3

Soggetti

Internet in public administration - United States - Evaluation

Electronic government information - United States - Evaluation

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

""Front Matter""; ""Preface""; ""Acknowledgment of Reviewers""; ""Contents""; ""Summary""; ""1 Background and Current Context""; ""2 Lessons from Electronic Services in Financial Institutions""; ""3 The Social Security Administration�s Information Technology�Present and Future""; ""4 Toward Organizational Transformation for Electronic Service Delivery""; ""Appendixes""; ""A Committee and Staff Biographies""; ""B Panelists and Briefers at Open Committee Meetings""; ""C Social Security Administration Major Office Missions""; ""D Overview of Selected Legislation Pertaining to E-Government""

""E A Short History of E-Government""