1.

Record Nr.

UNINA9910451397103321

Autore

Durrance Joan C

Titolo

How libraries and librarians help [[electronic resource] ] : a guide to identifying user-centered outcomes / / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton

Pubbl/distr/stampa

Chicago, : American Library Association, 2005

ISBN

0-8389-9887-9

0-8389-9811-9

Descrizione fisica

1 online resource (195 p.)

Altri autori (Persone)

FisherKaren E. <1966->

HintonMarian Bouch

Disciplina

027

Soggetti

Libraries - Evaluation

Libraries - United States - Evaluation

Public services (Libraries) - Evaluation

Public services (Libraries) - United States - Evaluation

Public libraries - United States - Evaluation

Libraries and community - United States

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.



Sommario/riassunto

The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes like, "Empowering Youth" and "Strengthening Community".