| |
|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNINA9910451330503321 |
|
|
Titolo |
Applied computational intelligence [[electronic resource] ] : proceedings of the 6th International FLINS Conference, Blankenberge, Belgium, September 1-3, 2004 / / edited by Da Ruan ... [et al.] |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
Singapore ; ; Hong Kong, : World Scientific, c2004 |
|
|
|
|
|
|
|
ISBN |
|
1-281-37285-4 |
9786611372859 |
981-270-266-0 |
|
|
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (709 p.) |
|
|
|
|
|
|
Altri autori (Persone) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
Computational intelligence |
Fuzzy logic |
Nuclear engineering - Mathematics |
Electronic books. |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references and index. |
|
|
|
|
|
|
Nota di contenuto |
|
Foreword D. Ruan; CONTENTS; Invited Lectures; PART 1: FOUNDATIONS OF COMPUTATIONAL INTELLIGENCE; PART 2: KNOWLEDGE DISCOVERY AND DECISION MAKING; PART 3: APPLIED RESEARCH AND NUCLEAR APPLICATIONS; Author Index |
|
|
|
|
|
|
|
|
Sommario/riassunto |
|
FLINS, originally an acronym for "Fuzzy Logic and Intelligent technologies in Nuclear Science", has now been extended to include computational intelligent systems for applied research. FLINS 2004, is the sixth in a series of international conferences, covers state-of-the-art research and development in applied computational intelligence for applied research in general and for power/nuclear engineering in particular. This book presents the latest research trends and future research directions in the field. The proceedings have been selected for coverage in:. Index to Scientific & Technical Pr |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2. |
Record Nr. |
UNINA9910454488503321 |
|
|
Autore |
Piercy Nigel |
|
|
Titolo |
Strategic customer management [[electronic resource] ] : strategizing the sales organization / / Nigel F. Piercy and Nikala Lane |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
Oxford ; ; New York, : Oxford University Press, 2009 |
|
|
|
|
|
|
|
ISBN |
|
1-282-05331-0 |
9786612053313 |
0-19-156764-7 |
|
|
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (338 p.) |
|
|
|
|
|
|
Altri autori (Persone) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
Customer relations - Management |
Customer services |
Electronic books. |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references and index. |
|
|
|
|
|
|
Nota di contenuto |
|
Contents; List of Figures and Table; About the Authors; What the Experts Say About Strategic Customer Management; Part I: Making the Case; 1. Introduction: Is Sales the New Marketing?; Part II: Making the Sales Organization Strategic; 2. Involvement: Putting Sales Back into Strategy; 3. Intelligence: You Are What You Know; 4. Integration: Getting Your Act Together Around Customer Value; 5. Internal Marketing: Selling the Customer to the Company; 6. Infrastructure: Aligning Sales Process and Structure with Business Strategy; Part III: Meeting Broader Challenges Yet |
7. Inspiration: Filling the Leadership Gap8. Influence: The Power to Change Things; 9. Integrity: The Challenge of Corporate Responsibility and Ethics That Matter to Customers; 10. International: Looking Beyond National Boundaries Because Customers Do; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X |
|
|
|
|
|
|
|
|
Sommario/riassunto |
|
A revolution is taking place in the way companies organize and manage the 'front-end' of their organization, where it meets its customers. This book aims to provide insights into how this revolution is unfolding and to provide a framework for executives and management students to address the issues involved. - ;A revolution is taking place in the way |
|
|
|
|
|
|
|
|
|
|
companies organize and manage the 'front-end' of their organization, where it meets its customers. Traditional concepts of sales management, account management, and customer service are being overtaken by initiatives like customer business develop |
|
|
|
|
|
| |