1.

Record Nr.

UNINA9910451168903321

Autore

Ruff Peter

Titolo

Managing communications in a crisis [[electronic resource] /] / Peter Ruff and Khalid Aziz

Pubbl/distr/stampa

Burlington, Vt., : Gower, c2003

ISBN

1-317-10189-8

1-317-10188-X

1-281-09849-3

9786611098490

0-7546-8547-0

Descrizione fisica

1 online resource (193 p.)

Altri autori (Persone)

AzizKhalid

Disciplina

659.2

Soggetti

Crisis management

Communication in organizations

Corporations - Public relations

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Cover; Contents; List of figures, examples and case studies; About the authors; Introduction; Part I: Understanding Crises and the Theory of Communication; Part II: Practical Crisis Communication; Part III: Appendices; Index

Sommario/riassunto

A comprehensive, practical handbook outlining how to prepare for a crisis (in terms of media and stakeholder relations) and what to do if and when one hits.