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Record Nr. |
UNINA9910451065203321 |
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Autore |
Gentle Michael <1957-> |
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Titolo |
IT success! [[electronic resource] ] : towards a new model for information technology / / Michael Gentle |
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Pubbl/distr/stampa |
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Chichester ; ; Hoboken, NJ, : John Wiley & Sons, c2007 |
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ISBN |
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1-281-13539-9 |
9786611135393 |
0-470-72441-2 |
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Edizione |
[1st edition] |
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Descrizione fisica |
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1 online resource (184 p.) |
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Disciplina |
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Soggetti |
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Information resources management |
Information technology - Management |
Strategic planning |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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IT SUCCESS! Towards a New Model for Information Technology; Contents; Introduction; Acknowledgements; Abbreviations; Part I Blinded by Specs; 1 In Search of Excellence the Fundamentals; The more things change, the more they stay the same; A worldwide phenomenon; How the traditional IT model started; The construction industry trap; The free lunch trap; Houses of ill repute; A business problem rather than an IT problem; IT and original sin; No sacred cows; 2 IT 101 - The Basics for Non-Specialists; The process breakdown for traditional IT activities |
The process breakdown for business (i.e. non-IT) activitiesThe fundamental difference between IT and non-IT activities; 'That's not my problem!' - process ownership and behaviour; 3 The Flaws of the Traditional Model; The unintended consequences of the waterfall method; In search of a pizza parlour manager; Who provides process expertise - client or vendor?; When standard client-vendor relationships are possible; When standard client-vendor relationships pose problems; Is a standard client-vendor relationship possible for |
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